Behavioral Health Patient Access Scheduler

ADP, Inc.; Rutland (VT); On-site; USD 18,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA option

403(b) plan

Job summary

Automatic Data Processing, Inc. in Rutland, VT is seeking a Behavioral Health Patient Access Scheduler to provide clerical and administrative support ensuring patients are scheduled, registered and ready for care.

The role requires a high school diploma or equivalent (college degree preferred), proficiency in Microsoft Office and Electronic Health Records, and at least two years in a healthcare setting. You will handle calls, schedule according to protocols, and maintain EMR data accuracy while

Qualifications

• High School diploma required or equivalent; college degree preferred or equivalent education and experience.
• Microsoft Office & Electronic Health Record Skills.
• Minimum of two years experience in a healthcare setting.
• Ability to learn new skills and adapt to change quickly.
• Maintains patient confidentiality.
• Must be able to manage emergency situations in a calm manner.

Responsibilities

• Answers phone calls with excellent customer service skills.
• Schedules patients within the algorithm designed, and utilizes the nurse triage when necessary.
• Properly scans all appropriate paperwork into the Electronic Medical Record (EMR).
• Works closely with each practice to ensure all data items are accessible and in the correct standard EMR location
• Provides directory information to internal and external inquirers.
• Acts in a professional manner at all times.
• Knowledgeable of all departments and services available in the facility.

Skills

Customer service

Microsoft Office

EMR/EHR skills

Healthcare experience

Time management

Confidentiality

Education

High School diploma

College degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Behavioral Health Patient Access Scheduler

Rutland, VT, US

30+ days ago Requisition ID: 2007

Salary Range: $17.85 To $26.91 Annually

COMMUNITY HEALTH:

Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.

ABOUT THE ROLE:

The Patient Access Center Specialist will provide clerical and administrative support to ensure patients are scheduled, registered and ready to receive the care they need in a friendly, timely manner.

FUNCTIONS OF THE POSITION:

The Patient Access Center Specialist will provide clerical and administrative support to ensure patients are scheduled, registered and ready to receive the care they need in a friendly, timely manner.

• Answers phone calls with excellent customer service skills.
• Schedules patients within the algorithm designed, and utilizes the nurse triage when necessary.
• Properly scans all appropriate paperwork into the Electronic Medical Record (EMR).
• Works closely with each practice to ensure all data items are accessible and in the correct standard EMR location
• Provides directory information to internal and external inquirers.
• Acts in a professional manner at all times.
• Knowledgeable of all departments and services available in the facility.
• Perform other duties as required.

SKILLS REQUIRED FOR SUCCESS:

• High School diploma required or equivalent; college degree preferred or equivalent education and experience
• Microsoft Office & Electronic Health Record Skills
• Minimum of one (2) years experience in a healthcare setting
• Ability to learn new skills and adapt to change quickly.
• Reports to work on time and as scheduled
• Completes work in accordance with productivity metrics.
• Must be able to provide information regarding office policy and procedure.
• Must be able to manage emergency situations in a calm manner.
• Must have strong decision-making skills.
• Must be able to interpret instructions and prepare records.
• Maintains patient confidentiality.

HOW WE SUPPORT YOU:

• Work Life Balance
• Generous Time Off
• Medical, dental, and vision insurance.
• Health savings account option.
• Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.