Behavioral Health Network Development Manager

Carecompassnetwork; City of Binghamton (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

Care Compass in Binghamton, NY seeks a Behavioral Health Network Development Manager to lead the creation of a viable network of community-based and clinical providers, improving care delivery for individuals with Behavioral Health conditions.

Reporting to the Behavioral Health Program Manager, you will oversee onboarding, ensure adherence to workflows, monitor network adequacy, and use data to drive performance improvements across the service area.

Qualifications

• Bachelor's degree or 5 years equivalent experience managing relationships.
• Proven success in building collaborative stakeholder relationships.
• Ability to plan, prioritize, and manage time independently.
• Strong written and verbal communication skills.
• Experience facilitating meetings (in person or virtual).
• Proficiency with Microsoft Outlook and MS Office.

Responsibilities

• Understand behavioral health services and the value proposition for networks.
• Communicate opportunities to engage prospective and existing participants and the regional ecosystem.
• Oversee onboarding processes for behavioral health participants to optimize resources and continuity of care.
• Ensure participants follow defined workflows and standards.
• Develop and monitor network adequacy; address issues with action plans.
• Use data/tools to monitor performance measures (referrals, outreach, services).
• Coordinate with network organizations to ensure timely community referrals.

Skills

Stakeholder Relationships

Planning & Time Management

Critical Thinking

Communication Skills

Meeting Facilitation

Independent Work

MS Office

Education

Bachelor's Degree

Tools

Microsoft Outlook

Microsoft Office

Zoom

Job description

Behavioral Health Network Development Manager

Full Time Binghamton, NY, US

Salary Range: $69,720.00 To $80,170.00 Annually

The BH Network Development Manager will work within the Behavioral Health service line to lead the development of a viable and adequate network of community-based organizations and clinical providers to improve clinical and social care delivery for individuals with Behavioral Health conditions. The BH Network Development Manager will report to the Behavioral Health Program Manager.

RESPONSIBILITIES:

The responsibilities of the Network Development Manager will include the following:

Essential Functions:

• Maintain a thorough understanding of behavioral health services and the associated value proposition for different organizations (CBOs, health systems, behavioral health clinics, etc.) to join the Care Compass behavioral health networks.
• Effectively communicate opportunities to engage prospective and existing behavioral health participants, as well as the regional ecosystem.
• Develop, support and oversee the onboarding processes for behavioral health participants to optimize resource availability and support continuity of care across the service area.
• Ensure that behavioral health participants are effectively following defined workflows, standardized processes, and/or complying with readiness criteria and standards.
• Develop and monitor network adequacy for all behavioral health networks and develop/execute action plans to address network adequacy issues at both the network and provider level. Assess network adequacy at least twice a year and/or as necessary. Report on network adequacy findings and action plans both internally and externally.
• Monitors performance of behavioral health programs, services and investments and facilitates process and quality improvements to drive performance improvement where necessary. Regularly use data and data tools to monitor program performance measures such as number of members referred, receiving outreach and engagement, and services provided in the defined period.
• Work in tandem with organizations in the network and community to ensure timely processing of community referrals for individuals in need of treatment, supports, and services.

MINIMUM REQUIREMENTS:

• Bachelor's degree required or 5 years equivalent experience managing and monitoring organization/partner relationships.
• Demonstrated success in building, maintaining, and managing collaborative stakeholder relationships.
• Proficient in planning, prioritization, and time management with the ability to work independently with minimal supervision.
• Ability to utilize critical thinking skills and propose creative solutions to complex challenges.
• Possesses strong professional, organizational, and communication skills (written and verbal).
• Experience in facilitating meetings, including in person or via virtual platforms such as zoom.
• Demonstrated experience with computer programs such as Microsoft Outlook, Microsoft Office (Word, Excel, PowerPoint, etc.)
• Facilitation of meetings either in person or via virtual platforms such as Zoom