Behavioral Health Project Coordinator

Care Compass Network; City of Binghamton (NY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Care Compass Network is seeking a Behavioral Health Project Coordinator to support the department's oversight and logistics for behavioral health projects and investments in the Binghamton area. The role coordinates interdepartmental and external collaboration, manages referrals, incident reporting, and grievances, and reports to the Behavioral Health Operations Manager.

The position requires a Bachelor's degree in a related field and strong MS Office skills.

Qualifications

• Minimum: Bachelor's degree in related field or equivalent education/work experience.
• Proficient (above average) MS Office skills (Word, PowerPoint, Excel).
• Ability to work independently, follow direction, and exercise professional discretion.

Responsibilities

• Support interdepartmental collaboration and coordination across the organization.
• Coordinate external collaboration: meetings, site visits, inbox management, and requests for assistance.
• Prepare agendas, meeting materials, reports, and provide technical support for meetings.
• Compile information for internal reporting, funder updates, and stakeholder presentations.
• Oversee referrals, incident reporting, and grievance protocols per guidelines.
• Assist with implementation efforts for Behavioral Health investments per timelines.
• Collect, organize, and maintain program information and documentation from community partners.
• Maintain organized project records, notes, and action logs; track follow-ups.

Skills

MS Office

Self-direction

Education

Bachelor's degree in related field

Job description

The BH Project Coordinator will be a key supporter of the Behavioral Health department’s project oversight and operational logistics related to behavioral health projects, initiatives and investments. The Project Coordinator. will be responsible for coordinating interdepartmental and external collaboration, overseeing referrals, incident reporting, grievances, and other reporting protocol.The Project Coordinator will report directly to the Behavioral Health Operations Manager.

RESPONSIBILITIES:

The responsibilities of the Behavioral Health Project Coordinator will include the following:

Essential Functions:

• Support interdepartmental collaboration, coordination, and communication efforts across the organization. Participate in department meetings, planning activities, and cross-functional workgroups.
• Coordinate external collaboration and communication efforts such as scheduling meetings and site visits, managing the department’s inbox, tracking requests for assistance, document responses, and ensure issues are routed or escalated appropriately.
• Prepare agendas, meeting materials, presentations, routine status reports, and provide technical assistance for internal and external meetings.
• Compile information for internal reporting, funder updates, and stakeholder presentations including preparation of grant reports, progress summaries, and evaluation materials.
• Oversee the implementation and monitoring of the department’s referrals, incident reporting, and grievance protocols.
• Assist with implementation efforts for each Behavioral Health investment adhering closely to established guidelines, timeframes, and implementation plan requirements.
• Collect, organize, validate, and maintain program information submitted by community partners including internal directories, reports, invoices, and other documentation.
• Maintain organized project records, files, meeting notes, action logs, and supporting documentation.
• Monitor follow-up on action items, commitments, and decisions, escalating overdue or unresolved items to the appropriate Project Manager.
• Carry out such other duties to manage and advance the goals of CCN as assigned.

MINIMUM REQUIREMENTS:

• Bachelor's degree in related field or other equivalent education and work experience.
• Proficient (above average) skills in MS Office (Word, PowerPoint, Excel).
• Ability to be self-directed, take direction, and use professional discretion to determine the most appropriate way to carry out work related duties, tasks, and responsibilities.

PREFERRED:

• Experience working in Behavioral Healthcare, Not-For-Profit, or other Healthcare setting experience.
• Experience working in a Hybrid or remote work environment.
• Resides within 30 minutes of Care Compass’ Office, 33 Lewis Road, Binghamton, NY 13905