Behavioral Health Navigator I - Casual

UPMC; Pennsylvania; On-site; USD 40,000 - 80,000; Part time

Job summary

An established industry player is seeking a dedicated Behavioral Health Navigator I to join its team. This role is crucial for assessing and navigating patients and families within the Emergency Department, collaborating closely with psychiatrists and staff. You will develop treatment plans, manage documentation, and ensure effective communication regarding patient care. This position requires flexible shifts, including weekends and holidays, and offers the chance to make a significant impact on patient outcomes. If you are passionate about mental health and patient advocacy, this opportunity is perfect for you.

Qualifications

• Experience in behavioral health assessment and navigation.
• Knowledge of mental health laws and insurance processes.

Responsibilities

• Conduct psychiatric evaluations and complete necessary documentation.
• Facilitate communication regarding patient care and operations.
• Respond to appointment requests and manage high call volumes.

Skills

Assessment Skills

Communication Skills

Mental Health Knowledge

Interdisciplinary Collaboration

Triage Skills

Education

Bachelor's Degree in Psychology or related field

Tools

DSMV

Patient Care Technology

Job description

We are hiring a casual Behavioral Health Navigator I position to support UPMC McKeesport!

The Behavioral Health Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within the UPMC McKeesport Emergency Department. They will develop initial treatment plans to facilitate disposition planning and assist with bed placement or disposition planning. They will have the ability to identify acuity level of patients and will facilitate the flow of information to promote effective communication regarding patient care and patient operations and disposition.

The incumbent will work two 8-hour shifts every 2 weeks. Shifts will include days, evenings, and nights. Must work 1 weekend shift per month and 2 holidays per year, including 1 major holiday.

Responsibilities:

• Complete all required documentation and paperwork, including psychiatric evaluations and commitment paperwork.
• Utilize DSMV for provisional diagnoses.
• Understand mental health laws and ensure accuracy in inpatient commitments.
• Knowledgeable about insurance processes and obtaining authorizations.
• Participate in interdisciplinary activities and maintain competency requirements.
• Use up-to-date technology for patient care, assessment, and referral planning.
• Handle a high volume of calls efficiently and follow outpatient scheduling guidelines.
• Respond quickly to appointment or admission requests.
• Review and summarize patient information for behavioral health admissions and triage.
• Present cases verbally to physicians and others.
• Demonstrate triage and assessment skills for medical necessity.
• Provide accurate, timely information to coworkers, physicians, and outside agencies.
• Access social systems and provide resource-specific information to patients and families, facilitating referrals.