Behavioral Health Navigator I - Casual

UPMC; McKeesport (Allegheny County); On-site; USD 40,000 - 80,000; Part time

Job summary

An established industry player is seeking a dedicated Behavioral Health Navigator I to join their team at UPMC McKeesport. In this vital role, you will assess and navigate patients and families in collaboration with psychiatrists, developing treatment plans and facilitating effective communication regarding patient care. This position requires flexibility with shifts, including weekends and holidays, and offers an opportunity to make a significant impact in the behavioral health field. If you're passionate about patient care and thrive in a dynamic environment, this role is perfect for you.

Qualifications

• Experience with psychiatric evaluations and commitment paperwork.
• Understanding of insurance processes and mental health laws.

Responsibilities

• Complete psychiatric evaluations and commitment paperwork.
• Utilize DSMV for provisional diagnoses and triage patients.
• Provide accurate information to patients and families.

Skills

Assessment Skills

Communication Skills

Knowledge of Mental Health Laws

Insurance Processes

Triage Skills

Education

Bachelor's Degree in Psychology or related field

Tools

DSMV

Patient Management Software

Job description

We are hiring a casual Behavioral Health Navigator I position to support UPMC McKeesport!

The Behavioral Health Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within the UPMC McKeesport Emergency Department. They will develop initial treatment plans to facilitate disposition planning and assist with bed placement or disposition planning. They will have the ability to identify the acuity level of patients and will facilitate the flow of information to promote effective communication regarding patient care, operations, and disposition.

The incumbent will work two 8-hour shifts every 2 weeks. Shifts will include days, evenings, and nights. Must work 1 weekend shift per month and 2 holidays per year, including 1 major holiday.

Responsibilities:

1. Complete all required documentation and paperwork, including psychiatric evaluations and commitment paperwork.
2. Utilize DSMV for provisional diagnoses.
3. Understand mental health laws and ensure accuracy in inpatient commitments.
4. Be knowledgeable about insurance processes and obtaining authorizations.
5. Participate in interdisciplinary activities and maintain competency requirements.
6. Use up-to-date technology for patient care, assessment, and referral planning.
7. Handle a high volume of calls efficiently and follow outpatient scheduling guidelines.
8. Respond quickly to appointment or admission requests.
9. Review and summarize patient information for behavioral health admissions and triage.
10. Present cases verbally to physicians and others.
11. Demonstrate triage and assessment skills for medical necessity.
12. Provide accurate, timely information to coworkers, physicians, and outside agencies.
13. Access social systems and provide resource-specific information to patients and families, facilitating referrals.