Behavioral Health Milieu Manager & Safety Lead

Universal Health Services; Colorado Springs (CO); On-site; USD 85,000 - 120,000; Full time

Job summary

Universal Health Services seeks a BEHAVIORAL HEALTH SERVICE Manager to ensure patient safety through staff education and milieu management. You will oversee unit environment, lead training programs, and collaborate with nursing leadership to promote high standards of care on behavioral health units.

You will coordinate orientation, deliver on-unit coaching, and ensure compliance with regulatory requirements while supporting performance improvement and staff development.

Qualifications

• Bachelor’s degree with 2+ years supervising staff in behavioral health or human-services environment
• Minimum 2 years of direct care in behavioral health setting
• Colorado driver’s license in good standing; driving essential

Responsibilities

• Provide direct patient care support as Mental Health Specialist (MHS) on unit or assist with programming
• Lead safety and risk mitigation through huddles and code response coordination
• Coordinate MHS orientation and ongoing staff training, including CPI, Verbal De-Escalation, Milieu Management
• Plan and participate in staff meetings; monitor audits and real-time education delivery
• Ensure compliance with safety policies; support quality improvement initiatives
• Maintain structured programming and group activities aligned with clinical goals

Skills

Leadership

Coaching

Crisis Intervention

Verbal De-Escalation

Milieu Management

Staff Development

Communication skills

Training delivery

Education

Bachelor’s degree in Behavioral Health or related field

Associate degree with 5 years supervising experience

Job description

Universal Health Services seeks a BEHAVIORAL HEALTH SERVICE Manager to ensure patient safety through staff education and milieu management. You will oversee unit environment, lead training programs, and collaborate with nursing leadership to promote high standards of care on behavioral health units.

You will coordinate orientation, deliver on-unit coaching, and ensure compliance with regulatory requirements while supporting performance improvement and staff development.