Behavioral Health Medical Assistant: Compassionate Support

Henry Ford Health; Novi (MI); On-site; USD 32,000 - 48,000; Full time

Job summary

Henry Ford Health in Novi, MI seeks a Medical Assistant to support behavioral health patients under supervision. You will collect histories, document intake, record vitals, and prepare patients for exams, while maintaining HIPAA-compliant EMR records and a compassionate care approach.

Responsibilities include assisting clinicians during examinations, performing screenings, managing supplies, and educating patients. A MA program with externship or equivalent certification is required.

Qualifications

• High school diploma or GED required.
• Basic computer knowledge and keyboarding preferred.
• EPIC experience preferred in ambulatory care.

Responsibilities

• Greet and escort patients to the exam room in a welcoming and professional manner.
• Obtain and document comprehensive medical histories and behavioral health intake information.
• Measure, record, and communicate vital signs and clinical observations.
• Prepare patients for examinations and explain procedures clearly.
• Assist the provider during patient examinations and behavioral health assessments.
• Perform behavioral health screening and documentation tasks as directed.
• Enter and maintain accurate patient information in EMR/EPIC, ensuring HIPAA compliance.
• Support patients during behavioral health crises with calm, compassionate assistance.
• Maintain a clean, organized, and safe clinical environment and infection control.
• Manage clinical supplies and inventory, reporting deficiencies.
• Communicate effectively with patients, providers, and interdisciplinary team.
• Provide basic patient education and health promotion information.

Skills

High school diploma

Basic computer skills

EPIC EMR experience

Clinical skills

Education

Medical Assistant program with externship

LPN/EMT/paramedic qualification

Medical Assistant Certification

Tools

EPIC

Job description

Henry Ford Health in Novi, MI seeks a Medical Assistant to support behavioral health patients under supervision. You will collect histories, document intake, record vitals, and prepare patients for exams, while maintaining HIPAA-compliant EMR records and a compassionate care approach.

Responsibilities include assisting clinicians during examinations, performing screenings, managing supplies, and educating patients. A MA program with externship or equivalent certification is required.