Behavioral Health Medical Assistant

Intermountain Centers; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Job summary

Intermountain Centers is seeking a Medical Assistant to support clinical and administrative functions, including vital signs, exams, venipuncture, and medical records. The role collaborates with interdisciplinary teams to ensure patient-centered care and regulatory compliance.

The position emphasizes scheduling, care coordination, and maintenance of accurate documentation, with HIPAA compliance and ongoing training as required. Requires 2 years in a psychiatric setting and CCMA/RMA certification.

Qualifications

• High School Diploma or Equivalent required.
• 2 years in a psychiatric setting preferred.
• CCMA/RMA certification required.
• BHPP level certification is required or preferred.

Responsibilities

• Obtain and document vital signs for all in-person visits; provide justification if unable.
• Assist with exams and procedures, including venipuncture and injections.
• Observe members during visits and record observations in the clinical record.
• Document and report behavioral or interaction concerns per policy.
• Coordinate scheduling, appointments, and patient flow to ensure efficient care.
• Collaborate with primary care and behavioral health providers and case managers.
• Notify providers of overdue labs, EKGs, or assessments.
• Develop and monitor individualized service plans aligned with member goals.
• Maintain HIPAA-compliant records and accurate billing documentation.
• Provide transportation for members when appropriate.
• Participate in required trainings and maintain attendance.

Skills

Vital signs

Venipuncture

Injections

Medical records management

HIPAA compliance

Scheduling

Team coordination

Patient communication

Care coordination

Interdisciplinary collaboration

Education

High school diploma or equivalent

Tools

EMR systems

Billing codes (CPT, T1016)

Job description

Intermountain Centers is seeking a Medical Assistant to support clinical and administrative functions, including vital signs, exams, venipuncture, and medical records. The role collaborates with interdisciplinary teams to ensure patient-centered care and regulatory compliance.

The position emphasizes scheduling, care coordination, and maintenance of accurate documentation, with HIPAA compliance and ongoing training as required. Requires 2 years in a psychiatric setting and CCMA/RMA certification.