Behavioral Health Liaison - IBHS

DBHIDS; Philadelphia (Philadelphia County); On-site; USD 43,000 - 59,000; Full time

Job summary

DBHIDS in Philadelphia is seeking a Behavioral Health Liaison to support CBH Clinical Care Managers in the proper procurement of behavioral health services for CBH members and to monitor services to ensure delivery as authorized and best meeting clinical needs.

The role requires a Bachelor's degree in Social Work or related field, PA Child Abuse Clearance, and a minimum of two years’ direct service experience including assessment, counseling, and coordinating services.

Qualifications

• Bachelor's degree in Social Work or related field.
• PA Child Abuse Clearance required.
• Minimum of 2 years of direct service experience including assessment, counseling and coordinating services.
• Ability to travel within Philadelphia and surrounding counties.

Responsibilities

• Coordinate referrals including tracking, documenting referral status, notifying appropriate parties and following up with providers.
• Assist with referrals regarding ancillary and supplemental services for children, adolescents and adults.
• Coordinate information between CBH clinical management team and Clinical Care Management Specialist at DBH, Family Court and school-based programs.
• Provide CBH Members Services with the list of referred children, youth and families for follow-up and post-discharge contact to ensure adherence to the treatment plan.
• Facilitate and participate in interagency meetings.

Skills

Managed care familiarity

Bilingual Spanish

Interpersonal skills

Verbal & written communication

Microsoft Office

Typing 20 wpm

Multi-tasking

Teamwork

HIPAA compliance

Education

Bachelor's degree in Social Work or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Philadelphia, PA, US

3 days ago Requisition ID: 2554

Salary Range: $43,400.00 To $58,600.00 Annually

The Behavioral Health Liaison supports CBH Clinical Care Managers in the proper procurement of behavioral health services of CBH members. The Behavioral Health Liaison supports utilization management by monitoring services to ensure approved services are being delivered as authorized and are best meeting the clinical needs of CBH members.

Essential Functions

• Coordinate all aspects of referrals including tracking, documenting referral status, notifying appropriate parties once provider is identified and following up with providers to ensure services have been initiated.
• Assist with making recommendations and referrals regarding ancillary and supplemental services in addition to the behavioral health services for children, adolescents and adults.
• Coordinate and share information between respective CBH clinical management team and Clinical Care Management Specialist located at Department of Behavioral Health (DBH), Family Court and at school-based programs.
• Provide CBH Members Services department with the list of all children, youth and families that are referred to routine behavioral health treatment services for follow up and to maintain contact with family post-discharge to ensure adherence to treatment plan.
• Facilitate and participate in interagency meetings.

Position Requirements

• Education: Bachelor's degree in Social Work or related field
• License/Certification: PA Child Abuse Clearance required
• Relevant Work Experience: Minimum of 2 years of experience in direct service including assessment, counseling and coordinating services

Skills

• Familiar with services for adults and children in the managed care system
• Bilingual in Spanish is a plus
• Excellent interpersonal and collaboration skills
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office and able to type 20 words per minute
• Strong organizational skills with the ability to multi-task in a high-volume environment
• Ability to work independently and as part of a team
• Compliant with HIPAA regulations

Work Conditions (including travel, overtime required, physical requirements and occupational exposure)

• Must be able to travel within Philadelphia and surrounding counties.
• Regularly requires walking, standing, stooping, bending, sitting, reaching, pushing, pulling and/or repetitive wrist/hand movements for various lengths of time throughout the day.
• Ability to utilize computers and office equipment to complete daily work responsibilities.
• Regularly works inside in areas that are adequately lighted and ventilated. Some fluctuation in temperature. No protective equipment routinely needed.
• Must be able to adapt to continuous changes/demands of the job.

Philadelphia Residency Requirement

• The successful candidate must be a current Philadelphia resident or become a resident within six months of hire.
• We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.