Behavioral Health IOP Coordinator & Operations Lead

UVA Health; Manassas (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

UVA Health in Manassas, VA seeks a BH IOP Coordinator to oversee administrative and patient care workflows within the Behavioral Health Intensive Outpatient Program. The role requires strong organization, clear communication, and the ability to manage scheduling, registrations, and clinical coordination in a fast-paced environment.

You will partner with clinical teams to ensure HIPAA compliance, quality assurance, and timely patient support, while maintaining confidentiality and compassionate

Qualifications

• High school diploma or GED required; associates preferred.
• Experience in operations/healthcare administration is valued.
• Knowledge of HIPAA and healthcare regulations is beneficial.

Responsibilities

• Coordinate patient access, registration, insurance verification, and scheduling.
• Support front-desk, administrative tasks, and cross-training needs.
• Monitor daily operations to ensure efficient workflows and patient care.
• Ensure compliance with regulatory standards and protect patient confidentiality.
• Collaborate with clinical teams to streamline administrative and clinical functions.

Skills

Excellent written and verbal comms

Strong organizational multitasking

Problem-solving and decision-making

Microsoft Office Suite (Excel)

EHR systems proficiency

Interpersonal relationship building

Adaptability and flexibility

Education

High school diploma or GED

Associates degree preferred in healthcare administration/business

Tools

Microsoft Office Suite

EHR systems

Job description

UVA Health in Manassas, VA seeks a BH IOP Coordinator to oversee administrative and patient care workflows within the Behavioral Health Intensive Outpatient Program. The role requires strong organization, clear communication, and the ability to manage scheduling, registrations, and clinical coordination in a fast-paced environment.

You will partner with clinical teams to ensure HIPAA compliance, quality assurance, and timely patient support, while maintaining confidentiality and compassionate