Behavioral Health Intake & Referral Specialist

Community Service Board Of Middle Georgia - Peo, Ltd.; Dublin (GA); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401(k) plan

Disability plans

Employee assistance program

Career growth

Job summary

The Community Service Board of Middle Georgia in Dublin, GA seeks an Intake Worker to coordinate referrals, perform biopsychosocial assessments, and implement crisis intervention and treatment planning. You will obtain appropriate releases and support linkage within internal programs and external services.

This role emphasizes culturally competent care, collaboration with hospitals and law enforcement, and ensuring continuity of care for clients across the region.

Qualifications

• Bachelor's degree in social work or related field and licensure/certification per state guidelines.
• Capacity to manage stressful situations and respond during emergencies.
• Valid Georgia Driver’s License.
• Effective verbal and written communication skills.
• Strong interpersonal skills and ability to work with diverse communities.
• Ability to work independently and with others.
• Experience with Microsoft 365 Office Products.
• Ability to organize, prioritize and meet deadlines.

Responsibilities

• Provide crisis intervention, screening, and counseling for consumers in need and coordinate urgent referrals.
• Linkage to and from various referral sources to ensure continuity of care.
• Develop initial treatment plans and ensure adherence to quality standards.
• Maintain up-to-date medical records and manage charts.
• Verify chart information for accuracy before cases are closed.
• Participate in psychiatric evaluation, assessment, and triage in outpatient settings.
• Document clinical, collateral, and psychosocial information for disposition and diagnosis.
• Provide crisis intervention and safety planning; facilitate referrals for ongoing treatment.
• Engage with individuals and families in a culturally competent manner.
• Collaborate with community and hospital resources for coordinated care.
• Follow proper treatment and referral protocols with specialty clinics and referrals.
• Document interventions in the chart per policy.

Skills

Verbal communication

Written communication

Interpersonal skills

Stress management

Independent working

Education

Bachelor's degree in social work

Master's degree in social work or related field

Tools

Microsoft 365 Office

Job description

The Community Service Board of Middle Georgia in Dublin, GA seeks an Intake Worker to coordinate referrals, perform biopsychosocial assessments, and implement crisis intervention and treatment planning. You will obtain appropriate releases and support linkage within internal programs and external services.

This role emphasizes culturally competent care, collaboration with hospitals and law enforcement, and ensuring continuity of care for clients across the region.