Behavioral Health Follow Up Specialist

Lenape Valley Foundation; Doylestown (Bucks County); Presencial; USD 42.000 - 62.000; Tempo integral

Benefícios oferecidos por esta vaga

DailyPay

Shift Differentials

403(b) Retirement Plan

Pet Insurance

Wellness Initiatives

Medical | Dental | Vision

15 Vacation Days

10 Sick Days

4 Personal Days

7 Paid Holidays

5 Conference Days

Tuition discounts

Resumo da vaga

Lenape Valley Foundation in Doylestown, PA seeks a full-time Behavioral Health Follow-Up Specialist to conduct outreach after crisis or substance use services. You will help connect individuals with treatment, resources, and ongoing supports, and assist with 988 Suicide & Crisis Lifeline calls as needed.

The role requires a Bachelor's degree in a related field with two years of behavioral health experience, strong communication skills, and proficiency with electronic health records.

Qualificações

• Bachelor's degree in psychology, social work, counseling, sociology, nursing, human services, criminal justice, education, or a related field with two years of behavioral health direct care experience.
• Experience working with individuals experiencing mental health, substance use, or co-occurring challenges.
• Strong interpersonal, communication, and organizational skills.

Responsabilidades

• Conduct follow-up outreach to individuals after crisis or substance use services to support connection with treatment and resources.
• Encourage engagement with behavioral health and community services.
• Assist individuals in identifying and addressing barriers to treatment.
• Provide information regarding available resources and supports.
• Document all contacts and outreach activities in the electronic health record.

Conhecimentos

Interpersonal skills

Communication

Organizational skills

Phone rapport

EHR systems

Formação

Bachelor's degree in psychology or related field

Ferramentas

Electronic Health Record systems

Descrição da vaga

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Behavioral Health Follow Up Specialist

Crisis Hotline 988 Regular Full-Time Doylestown, PA, US

3 days ago Requisition ID: 2252

Join Our Team

Lenape Valley Foundation (LVF) is seeking a full-time Behavioral Health Follow-Up Specialist to join our team at the Bright Path Center. The Behavioral Health Follow-Up Specialist conducts outreach and follow-up activities with individuals who have recently accessed crisis and/or substance use services, helping them connect with recommended treatment, community resources, and ongoing supports. This role also assists with answering 988 Suicide & Crisis Lifeline and crisis hotline calls as needed. This position is ideal for someone who is passionate about helping others, interested in behavioral health and crisis services, and seeking to make a meaningful impact in the community.

What We Offer

• NEW!! DailyPay-gives you the flexibility to access your earnings immediately- on your own schedule!
• Shift Differentialsfor overnight and weekend shifts
• 403(b) Retirement Plan
• Pet Insurance
• Wellness Initiatives
• Medical | Dental | Vision
• Generous PTO: 15 Vacation Days, 10 Sick Days, 4 Personal Days, 7 Paid Holidays, 5 Conference Days
• Continuing Education: Tuition discounts, free online learning, and reimbursement up to 3% of annual salary for outside trainings
• Employee Assistance Program
• Basic Life Insurance & Long-Term Disability

What You Bring

• Bachelor's degree in psychology, social work, counseling, sociology, nursing, human services, criminal justice, education, or a bachelor's degree in related field with two (2) years of behavioral health direct care experience
• Experience working with individuals experiencing mental health, substance use, or co-occurring challenges
• Strong interpersonal, communication, and organizational skills
• Ability to engage individuals by telephone and build rapport
• Ability to complete required 988 Suicide & Crisis Lifeline training
• Computer proficiency and ability to learn electronic health record systems
• Ability to meet the physical requirements of the position, with or without reasonable accommodation

Your Role

• Conduct follow-up outreach to individuals following crisis and/or substance use services to support connection with recommended treatment, resources, and ongoing care
• Encourage engagement with recommended behavioral health and community services
• Assist individuals in identifying and addressing barriers to treatment
• Provide information regarding available resources and supports
• Document all contacts and outreach activities in the electronic health record
• Maintain communication with internal programs and community partners as appropriate
• Identify concerns that may require additional clinical review or intervention
• Assist with answering incoming 988 and crisis hotline calls as needed
• Provide supportive listening, information, and referrals
• Follow agency policies and procedures related to safety, confidentiality, and documentation

About Lenape Valley Foundation

Since 1958, Lenape Valley Foundation (LVF) has been a trusted non-profit provider of essential human services in Bucks and Montgomery Counties. Our mission is to partner with individuals facing mental health, substance use, or developmental challenges as they pursue personal goals and improved quality of life. With over 30 programs and a commitment to evidence-based care, LVF continues to evolve to meet community needs.

Our Commitment To Diversity and Inclusion

LVF is an Equal Opportunity Employer. We are committed to fostering a workplace that respects and celebrates diversity. We welcome applicants of all backgrounds and ensure a discrimination and harassment free environment where everyone is treated with dignity.