Behavioral Health Crisis Leader

Heritage Health - Idaho; Coeur d'Alene (ID); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

403(b) plan

Paid Time Off (PTO)

Extended Illness Bank

Employee Assistance Program (EAP)

Job summary

Heritage Health - Idaho in Coeur d'Alene, ID is hiring a full-time Crisis Management Supervisor to lead crisis response and case management services for patients with behavioral health needs. You will provide clinical guidance, supervise staff, and coordinate care with community partners to ensure safe, timely interventions and access to services.

The role requires LCSW/LCPC/LMFT licensure eligibility, at least three years in behavioral health, and experience training staff in de-escalation.

Qualifications

• Certification as an LCSW, LCPC, or LMFT and Idaho licensure eligibility.
• Minimum of three years of behavioral health experience.
• Experience training staff on de-escalation and trauma-informed care preferred.
• Experience in crisis management or prevention preferred.

Responsibilities

• Direct crisis intervention and case management oversight to support behavioral health patients.
• Ensure timely crisis assessment, de-escalation, safety planning, and resource coordination.
• Oversee case management to navigate healthcare and community resources and coordinate care.
• Collaborate with Human Resources, Risk and Compliance, and Leadership on incident reporting.
• Coordinate transitions of care with 988, Crisis Center, and Mobile Crisis teams.
• Provide leadership and supervision to staff, including training and development.
• Maintain predictable attendance and perform miscellaneous duties as assigned.

Skills

Crisis management leadership

Staff training

Communication

Job description

Heritage Health - Idaho in Coeur d'Alene, ID is hiring a full-time Crisis Management Supervisor to lead crisis response and case management services for patients with behavioral health needs. You will provide clinical guidance, supervise staff, and coordinate care with community partners to ensure safe, timely interventions and access to services.

The role requires LCSW/LCPC/LMFT licensure eligibility, at least three years in behavioral health, and experience training staff in de-escalation.