Behavioral Health Coordinator

Extended Care Specialists INC; Elkin (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

Extended Care Specialists INC seeks a Behavioral Health Support Specialist to assist residents of long-term care facilities under supervision of a licensed professional. Regional travel is required.

You will conduct assessments, educate families and staff, support treatment adherence, help develop individualized goals, and document activities as part of the behavioral health team. Strong communication and ability to work independently in a facility setting are essential.

Qualifications

• Bachelor’s degree in Counseling, Social Work, Psychology or related field.
• Experience in a psychiatric or long term care setting preferred.
• Customer service experience preferred.
• Ability to work independently and proactively in a long term care setting.
• Effective use of electronic medical records and Microsoft software (Teams, Excel, etc).
• Skilled in written and verbal communication.
• Skilled in exercising a high degree of initiative, judgment and discretion.
• Ability to handle confidential and sensitive information.

Responsibilities

• Conduct assessments that include the behavioral and social needs of the patients.
• Meet with families and facility staff to coordinate care as recommended by licensed professionals.
• Assess the patient’s knowledge of their clinical condition and provide education and self-management support.
• Provide outreach to clients who are having problems with treatment adherence.
• Assist in the development of the individual goals and behavioral health treatment plan.
• Coordinate with other agencies and community providers.
• Maintain timely documentation of work.
• Serve as an active member of the behavioral health treatment team.

Skills

EMR software

Microsoft Excel

Microsoft Teams

Written & Verbal Communication

Initiative & Discretion

Education

Bachelor’s degree in Counseling, Social Work, Psychology or related field

Job description

This individual will provide behavioral health support to residents of long term care facilities under the supervision of a licensed professional. They may receive training in a broad range of assessments and interventions that will support treatment specified in individual care plans. Regional travel will be required.

Essential Duties and Responsibilities:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive, other duties may be assigned:

• Conduct assessments that include the behavioral and social needs of the patients
• Meet with families and facility staff to coordinate care as recommended by licensed professionals
• Assess the patient’s knowledge of their clinical condition and provide education and self-management support
• Provide outreach to clients who are having problems with treatment adherence
• Assist in the development of the individual goals and behavioral health treatment plan
• Coordinate with other agencies and community providers
• Maintain timely documentation of work
• Serve as an active member of the behavioral health treatment team

Education and/or Certifications:

• Bachelor’s degree in Counseling, Social Work, Psychology or related field

Skills and Qualifications:

• Experience in a psychiatric or long term care setting preferred
• Customer service experience preferred
• Ability and willingness to function independently and proactively in a long term care setting
• Effective use of electronic medical records and Microsoft software (teams, excel spreadsheets, etc)
• Skilled in written and verbal communication.
• Skilled in exercising a high degree of initiative, judgment and discretion.
• Ability to handle confidential and sensitive information.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the job.

• While performing the duties of this job, the employee is regularly required to communicate with others, including the ability to express oneself and exchange information in what, at times, could be a stressful or high-pressure environment.
• The employee frequently is required to move about the office to access files, use office equipment, and to interact with others. The person must be able to sit or remain in a stationary position for extended periods of time to be able to work, communicate on the phone, utilize the computer, and interact with others. The employee is occasionally required to stand or otherwise be able to access files, equipment, and other items in high places.
• Employee must be able to constantly operate computers, phones, and other office equipment.
• Employee must be able to bend, stoop, kneel, crouch, or crawl.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the job.

• The noise level in the work environment is usually low to moderate.
• Due to the collaborative nature of the business and the need to service customers, the employee must be able to interact effectively with others in an office environment, manage conflict, and handle stressful situations and deadlines.
• Requires desk work in office environment.
• Ability to work flexible hours as needed to meet deadlines.
• Possess a respectful and professional demeanor at all times.

Consistent with applicable federal and state laws, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

This description reflects the Company’s assessment of the essential functions of the job but does not proscribe or restrict other tasks that may be assigned from time to time. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.