Behavioral Health Coach - Evernorth - Hanover New Hampshire

Cigna in; Hanover (NH); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading health services company is seeking a compassionate Behavioral Health Coach in Hanover, NH. This full-time role focuses on empowering clients to achieve their mental well-being and personal development goals through coaching and support. The ideal candidate will have strong clinical skills, a background in health education, and a passion for health improvement. Join a team dedicated to enhancing lives through innovative health solutions.

Qualifications

• 3 years of experience in health coaching focusing on behavioral health.
• Ability to work independently and with diverse populations.

Responsibilities

• Provide one-on-one and group coaching for stress management and personal growth.
• Utilize motivational interviewing and cognitive behavioral strategies.

Skills

Communication

Motivational Skills

Active Listening

Customer-Centric Focus

Education

Bachelor's degree in a health-related field

Master's degree

Tools

ACLS

BLS

CPR

AED

Job description

Behavioral Health Coach - Evernorth - Hanover New Hampshire (Finance)

Onsite Health Coach - Behavioral Health

Our Custom Coaching program connects employees with a highly skilled wellness coach for face-to-face (or video/telephonic) sessions. Coaches take a holistic approach to help employees set and accomplish goals, manage chronic conditions, and encourage healthy behaviors.

We are seeking a compassionate and skilled Behavioral Health Coach to support individuals in achieving their mental well-being and personal development goals. This role focuses on guidance, motivation, and skill-building rather than clinical diagnosis or therapy. As a coach, you will empower clients to navigate life's challenges, enhance resilience, and build healthy habits through a whole-person approach to behavioral health.

Here's how you'll make a difference with our patients:

1. Provide onsite face-to-face one-on-one and group coaching and support to individuals in areas such as stress management, emotional well-being, self-care, and personal growth.
2. Identify customer health education needs through targeted health assessment activities, including screenings for depression, anxiety, and stress.
3. Utilize evidence-based techniques like motivational interviewing, cognitive behavioral strategies, and mindfulness practices to encourage behavioral change.
4. Collaborate with clients to set achievable goals and action plans tailored to their needs, empowering them to participate actively in their health outcomes.
5. Identify when clients may need clinical intervention and refer them to appropriate care when necessary.
6. Assist customers in overcoming barriers to better health.
7. Utilize biometric values and motivational interviewing techniques to collaborate with customers to improve clinical outcomes.
8. Lead and support health and wellness promotional activities, including educational workshops, wellness programs, and digital content to support behavioral health initiatives.
9. Support health-related site events such as open enrollment, wellness committee facilitation, and health fairs.
10. Maintain accurate and confidential client records in accordance with company policies and ethical guidelines.
11. Stay informed on the latest behavioral health research, coaching methodologies, and best practices.

Required Qualifications:

• Strong clinical skills with at least 3 years of experience in health coaching, health education, and health promotion focusing on behavioral health (experience in coaching, counseling, wellness, or behavioral health settings).
• Bachelor's degree in a health-related field; behavioral health-focused degree (psychology, social work, behavioral science, or public health) preferred; master's degree preferred.
• Current ACLS/BLS/CPR/AED certification or ability to obtain during onboarding.
• High energy level with dynamic presentation skills.
• Positive role model demonstrating healthy behaviors.
• Passion for health improvement.
• Ability to work independently.
• Customer-centric focus.
• Proactive collaboration with clients and team members.
• Understanding of clinical targets and outcome measurements, with ability to develop action plans to drive clinical value.
• Strong administrative, computer, and software skills.
• Excellent communication, active listening, and motivational skills.
• Ability to work with diverse populations and tailor coaching approaches accordingly.

Bonus points for:

• Experience in behavioral health, including trauma-informed care, motivational interviewing, stress management, or holistic wellness approaches.
• Certification in health coaching, behavioral health coaching, life coaching, or related fields (e.g., CHES, NBHWC, ICF).

This full-time role is based in Hanover, New Hampshire. If working remotely, a reliable broadband internet connection (minimum 10Mbps download/5Mbps upload) is required.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care, and benefit solutions to improve health and vitality. We innovate to make prediction, prevention, and treatment of illness more accessible. Join us in driving growth and improving lives.

We consider all qualified applicants without regard to race, color, age, disability, sex, pregnancy, or related conditions, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, or other protected characteristics.

If you require reasonable accommodation during the application process, please email: [e-mail]. Do not email for application updates or resumes.

The Cigna Group maintains a tobacco-free policy and may not hire tobacco/nicotine users in certain states unless they participate in a smoking cessation program prior to employment. Candidates with criminal histories will be considered in accordance with applicable laws.