Behavioral Health Coach - Evernorth - Hanover New Hampshire

Cigna; Hanover (NH); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Onsite Health Coach in Hanover, NH, where you'll empower individuals to achieve their mental well-being goals. This role focuses on providing personalized coaching to enhance resilience and build healthy habits through a holistic approach. You'll collaborate with clients to set achievable goals, utilize motivational interviewing techniques, and lead wellness initiatives. If you're passionate about health improvement and thrive in a supportive environment, this opportunity is perfect for you. Make a meaningful impact on the lives of others while growing your career in a dynamic setting.

Qualifications

• 3+ years of experience in health coaching and education.
• Master's degree in psychology, social work, or related field preferred.
• Current ACLS/BLS/CPR/AED certification required.

Responsibilities

• Provide one-on-one and group coaching on stress management and personal growth.
• Utilize evidence-based techniques to encourage behavioral change.
• Maintain accurate and confidential client records.

Skills

Health Coaching

Behavioral Health

Motivational Interviewing

Cognitive-Behavioral Strategies

Communication Skills

Active Listening

Education

Master’s degree in a health-related field

Tools

Health Assessment Tools

Client Management Software

Job description

Onsite Health Coach - Behavioral Health - Hanover NH

Our Custom Coaching program connects employees with highly skilled wellness coaches for face-to-face (or video/telephonic) sessions. Coaches take a holistic approach to help employees set and accomplish goals, manage chronic conditions, and encourage healthy behaviors. We are seeking a compassionate and skilled Behavioral Health Coach to support individuals in achieving their mental well-being and personal development goals. This role focuses on guidance, motivation, and skill-building rather than clinical diagnosis or therapy. As a coach, you will empower clients to navigate life’s challenges, enhance resilience, and build healthy habits through a whole-person approach to behavioral health.

Here’s more on how you’ll make a difference:

1. Provide onsite face-to-face one-on-one and group coaching and support in areas such as stress management, emotional well-being, self-care, and personal growth.
2. Identify customer health education needs through targeted health assessments, including screenings for depression, anxiety, and stress.
3. Utilize evidence-based techniques like motivational interviewing, cognitive-behavioral strategies, and mindfulness practices to encourage behavioral change.
4. Collaborate with clients to set achievable goals and action plans tailored to their needs, empowering them to be active participants in their health outcomes.
5. Identify when clients may need clinical intervention and refer them to appropriate care when necessary.
6. Assist customers in overcoming barriers to better health.
7. Use biometric values and motivational interviewing techniques to collaborate with customers to improve clinical outcomes.
8. Lead and support various health and wellness promotional activities, including educational workshops, wellness programs, and digital content to support behavioral health initiatives.
9. Support health-related site events such as open enrollment, wellness committee facilitation, and health fairs.
10. Maintain accurate and confidential client records in accordance with company policies and ethical guidelines.
11. Stay informed on the latest behavioral health research, coaching methodologies, and best practices.

What we expect from you:

• Strong clinical skills with at least 3 years of experience in health coaching, health education, and health promotion with a behavioral health focus (experience in coaching, counseling, wellness, or behavioral health settings).
• Master’s degree in a health-related field; behavioral health-focused degree (psychology, social work, behavioral science, or public health) preferred.
• Current ACLS/BLS/CPR/AED certification.
• High energy level with dynamic presentation skills.
• Positive role model demonstrating healthy behaviors.
• Passion for health improvement.
• Ability to work independently.
• Customer-centric focus.
• Ability to proactively collaborate with clients and other partners.
• Understanding of clinical targets and outcome measurements, with the ability to develop action plans that drive clinical value.
• Strong administrative, computer, and software skills.
• Excellent communication, active listening, and motivational skills.
• Ability to work with diverse populations and tailor coaching approaches accordingly.

Bonus points for:

• Experience in behavioral health including trauma-informed care, motivational interviewing, stress management, or holistic wellness approaches.
• Certification in health coaching, behavioral health coaching, life coaching, or related fields (e.g., CHES, NBHWC, ICF).

This role is based in Hanover, NH. If working remotely, ensure your internet connection is via cable broadband or fiber optic with speeds of at least 10 Mbps download and 5 Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care, and benefit solutions to improve health and vitality. We innovate to make prediction, prevention, and treatment of illness more accessible. Join us in driving growth and improving lives.

Qualified applicants will be considered regardless of race, color, age, disability, sex, childbirth, sexual orientation, gender identity, veteran or military status, religion, national origin, marital or familial status, genetic information, or other protected characteristics.

If you require reasonable accommodation during the application process, please email: [e-mail]. Do not email this address for application updates or resumes.

The Cigna Group maintains a tobacco-free policy and may not hire tobacco/nicotine users in certain states unless they participate in a smoking cessation program prior to employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington.

Applicants with criminal histories will be considered in accordance with applicable laws.