Behavioral Health Clinical Site Director

FIDELIA COUNSELING SERVICES INC; Woburn (MA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible schedule

Benefits/Perks

Careers Advancement

Flexible work from home options

Job summary

A behavioral health organization in Woburn, MA is seeking a Behavioral Health Clinical Operations Director. This leader will provide guidance to clinical and administrative staff, drive strategic initiatives, and ensure compliance with regulatory standards. Candidates should have a Master's degree, relevant licensure, and at least 5 years of leadership experience in the mental health sector. The role offers flexible scheduling and work-from-home options.

Qualifications

• Master's degree in a mental health-related field or Healthcare Administration.
• Active LICSW or Psy.D license required.
• 5+ years of leadership experience in the behavioral health sector.

Responsibilities

• Develop and implement strategic plans for behavioral health services.
• Oversee day-to-day operations to ensure efficiency.
• Manage departmental budget and resource allocation.
• Ensure compliance with regulations and accreditation standards.
• Provide mentorship and professional development for staff.

Skills

Strategic thinking

Leadership

Communication

Analytical thinking

Financial management

Education

Master's degree in mental health-related field

Job description

Benefits

• Flexible schedule
• Benefits/Perks
• Flexible Scheduling
• Careers Advancement

Job summary

The Behavioral Health Clinical Operations Director (C.O.D to provide leadership and guidance to clinical and administrative staff, drives strategic initiatives, and ensures all services meet regulatory standards and organizational goals. The director is accountable for financial performance, quality improvement, and fostering a collaborative, ethical, and patient-centered culture.

Key responsibilities

Strategic and operational management

• Develop and implement strategic plans for behavioral health services that align with the organization's mission and growth objectives.
• Oversee day-to-day operations to ensure optimal efficiency in service delivery, patient flow, and resource utilization.
• Manage and monitor the departmental budget, including resource allocation, financial forecasting, and ensuring fiscal responsibility.
• Analyze key performance indicators (KPIs) and clinical data to identify trends, evaluate program effectiveness, and drive data-driven decision-making.
• Lead the development and implementation of operational policies and procedures to ensure consistency and compliance across all programs.

Clinical oversight and quality assurance

• Ensure that all clinical services are delivered using evidence-based practices and meet the highest standards of quality and safety.
• Oversee quality assurance and performance improvement initiatives to elevate the standard of care and patient outcomes.
• Ensure compliance with all federal, state, and local regulations, as well as accreditation standards (e.g., Joint Commission).
• Supervise the maintenance of accurate and confidential electronic health records (EHR) and clinical documentation.

Leadership and staff management

• Provide direct supervision, mentorship, and professional development opportunities for clinical and operational staff.
• Lead recruitment, hiring, and retention efforts for clinical personnel.
• Foster a positive and collaborative work environment that promotes teamwork and high performance.
• Conduct regular performance evaluations, address issues, and resolve conflicts to ensure a productive and healthy workplace.
• Lead crisis intervention and emergency response efforts when necessary.

Collaboration and community relations

• Collaborate with other directors, executives, and departments to ensure seamless integration of clinical and administrative functions.
• Develop and maintain relationships with stakeholders, including community partners, referral sources, and other healthcare providers.
• Represent the organization at community events, meetings, and conferences to promote Fidelia mission.

Qualifications

• Education: A Master's degree in a mental health-related field (e.g., Social Work, Counseling) or Healthcare Administration, Business Administration, or a related field is strongly preferred.
• Licensure: requirement and Active LICSW, Psy.D are strongly encouraged to apply.
• Experience: A minimum of 5 years of progressive leadership and management experience within the behavioral or mental health sector.

Skills

• Strong strategic and analytical thinking skills.
• Exceptional leadership, communication, and interpersonal skills.
• In-depth knowledge of behavioral health regulations, clinical practices, and care delivery models.
• Proficiency in budgeting, financial management, and using EHR and other healthcare information systems.
• Ability to resolve complex problems and work effectively in a fast-paced environment.

Flexible work from home options available.