Behavioral Health Clinical Liaison

Cenetene Corporation; Little Rock (AR); On-site; USD 68,000 - 124,000; Full time

Job summary

An established industry player is seeking a dedicated clinical professional to join its Medical Management/Health Services team. This full-time position offers the chance to impact the lives of millions by providing essential behavioral health services. You'll be responsible for assessing clinical records, collaborating with various teams, and developing educational programs for providers. Enjoy a flexible work environment with competitive pay and comprehensive benefits, including health insurance and tuition reimbursement. If you're passionate about making a difference in the community, this role is perfect for you.

Benefits

Health Insurance

401K

Stock Purchase Plans

Tuition Reimbursement

Paid Time Off

Flexible Work Schedules

Qualifications

• 4-6 years of experience in behavioral health outpatient care.
• Experience with managed care, case management, and quality improvement.

Responsibilities

• Serve as a liaison for clinical information and assess member clinical records.
• Collaborate with staff to improve quality and satisfaction for providers and members.

Skills

Substance Abuse Counseling

Behavioral Health Assessment

Clinical Interpretation

Data Analysis

Provider Education

Education

Master’s degree in Social Work

Graduate from an Accredited School of Nursing

Job description

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.

**Preferred Qualifications:**

+ Must hold one of the following current and valid licenses or certifications:

+ **Licensed Clinical Social Worker (LCSW)**

+ **Licensed Mental Health Counselor (LMHC)**

+ **Licensed Professional Counselor (LPC)**

+ **Licensed Marriage and Family Therapist (LMFT)**

+ **Licensed Mental Health Professional (LMHP)**

+ Licensure must be active and in good standing in the state where services will be provided.

+ Experience in substance abuse counseling or working with individuals affected by substance use disorders.

**Work Hours:**

+ Position is full-time, Monday through Friday, 8:00 AM to 5:00 PM (in the employee’s local time zone) during the training period.

+ After training, standard work hours will shift to **8:00 AM to 5:00 PM (CST)** .

**Position Purpose:** Serve as a liaison for external groups and providers regarding clinical information from the Operations and Medical Management teams. Assesses and performs review of member clinical records and services related to behavioral health and substance use.

+ Interpret and present program results and develop data-driven analysis and metrics used to measure effectiveness and ROI of all current and new programs

+ Partner with various staff, along with internal and external departments on provider education and outreach; determine where there are gaps and work to develop and deploy education efforts

+ Partner with regional leadership for providers requiring a clinical interpretation of results related to health plan reporting, data and quality incentive payments; facilitate discussions to make recommendations

+ Implement and manage procedures for tracking, identifying and problem-solving operational issues, including issues between the provider network, community, and the facility, and make recommendations to solve

+ Act as the clinical representative in various meetings

+ Collaborate with staff to identify internal and external opportunities and initiate process changes to increase quality and improve staff, provider and member satisfaction

+ Serve as resource and liaison on utilization, quality improvement and case management activities

+ Performs other duties as assigned

+ Complies with all policies and standards

**Education/Experience:** Master’s degree in Social Work or Behavioral Health or Graduate from an Accredited School of Nursing. 4-6 years related experience providing behavioral health outpatient care in a community setting or independent practice. Experience with assessment of treatment plans related to mental health and substance abuse across the continuum of care. Experience with managed care, case management, utilization management, or quality improvement.

**License/Certification:** LCSW - Licensed Clinical Social Worker required or

LMHC-Licensed Mental Health Counselor required or

LPC-Licensed Professional Counselor required or

Licensed Marital and Family Therapist (LMFT) required or

Licensed Mental Health Professional (LMHP) required or

RN - Registered Nurse - State Licensure and/or Compact State Licensure required or

Pay Range: $68,700.00 - $123,700.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act