Behavioral Health Clinical Liaison

Oklahoma Complete Health; Arkansas; Remote; USD 68,000 - 124,000; Full time

Job summary

An established industry player is seeking a Behavioral Health Clinical Liaison to enhance care for its members. This role involves assessing clinical records, collaborating with providers, and implementing quality improvement initiatives. With a focus on substance use disorders, you will work to improve member outcomes through data-driven analysis and educational outreach. The position offers a full-time schedule with flexibility and a competitive salary range, making it an excellent opportunity for passionate professionals in the behavioral health field.

Benefits

Health Insurance

401K

Stock Plans

Tuition Reimbursement

Paid Time Off

Flexible Work Schedules

Qualifications

• 4-6 years of experience in behavioral health outpatient care.
• Experience with treatment plan assessment related to mental health.

Responsibilities

• Serve as a liaison for external groups regarding clinical information.
• Collaborate with leadership on provider reporting and quality incentives.

Skills

Substance Abuse Counseling

Clinical Assessment

Data Analysis

Provider Education

Quality Improvement

Education

Master's Degree in Social Work

Master's Degree in Behavioral Health

Bachelor's Degree in Nursing

Job description

Behavioral Health Clinical Liaison

Apply locations: Remote-AR

Time type: Full time

Posted on: Posted 2 Days Ago

Job requisition id: 1569322

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.

Preferred Qualifications:

• Must hold one of the following current and valid licenses or certifications:
• Licensed Clinical Social Worker (LCSW)
• Licensed Mental Health Counselor (LMHC)
• Licensed Professional Counselor (LPC)
• Licensed Marriage and Family Therapist (LMFT)
• Licensed Mental Health Professional (LMHP)

Licensure must be active and in good standing in the state where services will be provided.

Experience in substance abuse counseling or working with individuals affected by substance use disorders.

Work Hours:

• Position is full-time, Monday through Friday, 8:00 AM to 5:00 PM (local time zone) during training.
• After training, work hours shift to 8:00 AM to 5:00 PM (CST).

Position Purpose: Serve as a liaison for external groups and providers regarding clinical information from the Operations and Medical Management teams. Assess and review member clinical records and services related to behavioral health and substance use.

• Interpret and present program results; develop data-driven analysis and metrics to measure effectiveness and ROI of programs.

• Partner with staff and departments on provider education and outreach; identify gaps and develop educational efforts.

• Collaborate with regional leadership on provider reporting, data, and quality incentive payments; facilitate discussions and recommendations.

• Implement procedures for tracking and resolving operational issues, including provider network, community, and facility concerns, and recommend solutions.

• Act as the clinical representative in various meetings.

• Work with staff to identify opportunities and initiate process improvements to enhance quality and satisfaction among staff, providers, and members.

• Serve as resource and liaison on utilization, quality improvement, and case management activities.

• Perform other duties as assigned.

• Comply with all policies and standards.

Education/Experience: Master's degree in Social Work or Behavioral Health, or Nursing from an accredited school. 4-6 years of experience in behavioral health outpatient care in a community setting or independent practice. Experience with treatment plan assessment related to mental health and substance abuse, and familiarity with managed care, case management, utilization management, or quality improvement.

License/Certification: LCSW, LMHC, LPC, LMFT, LMHP, or RN licensure required.

Pay Range: $68,700.00 - $123,700.00 per year

Centene offers comprehensive benefits including competitive pay, health insurance, 401K, stock plans, tuition reimbursement, paid time off, holidays, and flexible work schedules (remote, hybrid, field, or office).

Centene is an equal opportunity employer committed to diversity. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.