Behavioral Health Clinical Liaison

Centene Corporation; Arkansas; On-site; USD 68,000 - 124,000; Full time

Job summary

An established industry player is seeking a dedicated Behavioral Health Clinical Liaison to join their Medical Management team. This full-time role offers a unique opportunity to impact the lives of millions by providing essential clinical support and guidance. You'll collaborate with various departments to enhance provider education and improve quality of care. With a commitment to diversity and competitive benefits, this organization promotes workplace flexibility and professional growth. If you're passionate about making a difference in behavioral health, this position is perfect for you.

Benefits

Health Insurance

401K

Stock Purchase Plans

Tuition Reimbursement

Paid Time Off

Flexible Work Arrangements

Qualifications

• Master's degree required in relevant fields.
• 4-6 years experience in outpatient behavioral health care.

Responsibilities

• Serve as a liaison for clinical information and assessments.
• Develop data-driven analysis to measure program effectiveness.
• Identify opportunities for process improvements.

Skills

Substance Abuse Counseling

Clinical Assessment

Data Analysis

Provider Education

Quality Improvement

Education

Master’s Degree in Social Work

Master’s Degree in Behavioral Health

Nursing Degree

Job description

Job Title: Behavioral Health Clinical Liaison at Centene Corporation

Join us to apply for the Behavioral Health Clinical Liaison role at Centene Corporation.

This position offers an opportunity to make a difference for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization that provides competitive benefits and promotes workplace flexibility.

Preferred Qualifications

• Must hold one of the following current and valid licenses or certifications:
• Licensed Clinical Social Worker (LCSW)
• Licensed Mental Health Counselor (LMHC)
• Licensed Professional Counselor (LPC)
• Licensed Marriage and Family Therapist (LMFT)
• Licensed Mental Health Professional (LMHP)
• Licensure must be active and in good standing in the state where services will be provided.
• Experience in substance abuse counseling or working with individuals affected by substance use disorders.

Work Hours

• Full-time position, Monday through Friday, 8:00 AM to 5:00 PM (local time during training, then shifting to CST after training).

Position Purpose

Serve as a liaison for external groups and providers regarding clinical information from the Operations and Medical Management teams. Assess and review member clinical records and services related to behavioral health and substance use.

Responsibilities

• Interpret and present program results; develop data-driven analysis and metrics to measure effectiveness and ROI.
• Partner with staff and departments on provider education and outreach; identify gaps and develop educational efforts.
• Collaborate with regional leadership on clinical interpretation of results related to health plan reporting and quality incentives.
• Implement procedures for tracking operational issues, identify solutions, and make recommendations.
• Represent clinical perspectives in meetings.
• Identify opportunities for process improvements to enhance quality and satisfaction.
• Serve as a resource on utilization, quality improvement, and case management activities.
• Perform other duties as assigned and adhere to policies and standards.

Education and Experience

Master’s degree in Social Work or Behavioral Health, or Nursing from an accredited school. 4-6 years of experience in outpatient behavioral health care, with expertise in mental health and substance abuse treatment plans. Experience with managed care, case management, utilization management, or quality improvement.

Licenses/Certifications

• LCSW, LMHC, LPC, LMFT, LMHP, or RN licensure as required.

Compensation and Benefits

Salary range: $68,700 - $123,700 annually. Benefits include competitive pay, health insurance, 401K, stock purchase plans, tuition reimbursement, paid time off, holidays, and flexible work arrangements.

Equal Opportunity Statement

Centene is an equal opportunity employer committed to diversity. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. Applicants with arrest or conviction records will be considered in accordance with applicable laws.