Behavioral Health Case Manager / Qualified Professional (QP) – ACTT

Pyramid Healthcare

Mars Hill (NC)

On-site

USD 32,000 - 34,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Paid Time Off

401(k) with Company Match

Tuition Reimbursement

Employee Recognition Programs

Referral Bonus opportunities

And More!

Job summary

Pyramid Healthcare is seeking a Vocational / Housing Qualified Professional (QP) to join our Assertive Community Treatment Team (ACTT) in Mars Hill, NC. This full‑time role focuses on housing stability, employment and vocational goals, life skills, and community integration for individuals living with mental illness.

You’ll collaborate with a multidisciplinary team to develop person‑centered plans, coordinate services, and help clients access housing resources, education, and meaningful

Qualifications

Bachelor's degree in a related field is required.
Must meet Qualified Professional (QP) requirements under 10A NCAC 27G.0104.
Experience with individuals who have severe and persistent mental illness preferred.
Experience in vocational rehabilitation, housing services, case management, or community behavioral health preferred.

Responsibilities

Provide community‑based support focusing on housing, employment, vocational development, and independent living.
Develop and monitor person‑centered service and treatment plans.
Help clients identify and pursue employment, education, and vocational goals.
Assist clients with housing resources and stability.
Connect clients with community resources and benefits supporting independence.
Collaborate with the ACTT multidisciplinary team to coordinate services and monitor progress.
Participate in treatment team meetings, case reviews, and discharge planning.
Maintain timely documentation in accordance with program and regulatory requirements.
Build strong relationships with clients, families, referral sources, employers, housing providers, and community partners.
Provide transportation and community‑based services as needed.
Participate in crisis response and rotating on‑call responsibilities.

Education

Bachelor's degree in Social Work, Counseling, Psychology, Human Services, or a related field

Qualified Professional (QP) requirements under 10A NCAC 27G.0104

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client‑focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Vocational / Housing Qualified Professional (QP)

Mars Hill, NC

$23–$25/hour + Full Benefits

Full‑Time | 40 hours/week

Make a Real Impact in the Community

Pyramid Healthcare is seeking a Vocational / Housing Qualified Professional (QP) to join our Assertive Community Treatment Team (ACTT) in the Mars Hill, NC area.

ACTT is a true “hospital without walls,” providing intensive, community‑based services to individuals living with severe and persistent mental illness. Rather than waiting for clients to come to us, our multidisciplinary team meets people where they are—helping them build stability, independence, and meaningful connections within their communities.

In this role, you’ll work directly with individuals to address housing stability, employment and vocational goals, life skills, community integration, and overall recovery.

What You’ll Do

Provide community‑based support focused on housing, employment, vocational development, and independent living
Develop and monitor person‑centered service and treatment plans
Help clients identify and pursue employment, education, and vocational goals
Assist clients with housing resources, housing stability, and community‑based supports
Connect clients with community resources and benefits that support long‑term independence
Collaborate with the ACTT multidisciplinary team to coordinate services and monitor progress
Participate in treatment team meetings, case reviews, and discharge planning
Maintain timely and accurate documentation in accordance with program and regulatory requirements
Build strong relationships with clients, families, referral sources, employers, housing providers, and community partners
Provide transportation and community‑based services as needed
Participate in crisis response and rotating on‑call responsibilities

What We’re Looking For

Bachelor’s degree in Social Work, Counseling, Psychology, Human Services, or a related field
Must meet Qualified Professional (QP) requirements under 10A NCAC 27G.0104
Experience working with individuals with severe and persistent mental illness (SPMI) preferred
Experience in vocational rehabilitation, employment services, housing services, case management, or community‑based behavioral health strongly preferred
Strong understanding of community resources and support services
Valid driver’s license and reliable transportation

Skills That Set You Apart

Ability to build trusting relationships with individuals from diverse backgrounds
Strong communication, organization, and problem‑solving skills
Ability to work independently while collaborating effectively with a multidisciplinary team
Comfortable working in community and non‑traditional settings
Strong professional boundaries and sound judgment
Passion for helping individuals achieve greater independence and stability

Training & Development

Pyramid Healthcare Provides Ongoing Training And Professional Development, Including

CPR & First Aid
Ethics & Confidentiality
Consumer Rights
Case Management
Continuous Quality Improvement (CQI)
ACTT-specific training and development

Why Pyramid Healthcare?

At Pyramid Healthcare, we believe recovery happens in the community—not just inside a treatment facility. Our ACTT team provides the intensive, hands‑on support individuals need to build healthier, more independent lives.

If you’re passionate about helping people find stable housing, pursue meaningful employment, develop life skills, and become more connected to their communities, we’d love to hear from you.

Pyramid CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team‑focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

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