Behavioral Health Case Manager II — In-Home & Telephonic

Fallon Community Health Plan, Inc.; Worcester (MA); On-site; USD 90,000 - 92,000; Full time

Job summary

Fallon Health, a Worcester-based not-for-profit health system, seeks an Accountable Care Organization Behavioral Health Case Manager II. You will assess, coordinate and manage care for Fallon Health ACO members, embedded in partner provider offices and interfacing with care teams to improve outcomes and access to services.

The role emphasizes telephonic/face-to-face engagement, care planning, and collaboration with providers, social care staff, and community resources, while ensuring

Qualifications

• Master’s degree in social work, psychology or related field.
• Licensed clinical social worker (LCSW) in MA.
• Minimum four years of clinical behavioral health experience.

Responsibilities

• Conduct behavioral health assessments and develop care plans.
• Coordinate care with nurses, navigators and providers.
• Maintain HIPAA and EMR documentation.
• Engage members and caregivers to support access to benefits and services.

Skills

LCSW

Care coordination

EMR

Team collaboration

Education

Master’s degree in social work

Tools

EMR systems

Microsoft Office

Job description

Fallon Health, a Worcester-based not-for-profit health system, seeks an Accountable Care Organization Behavioral Health Case Manager II. You will assess, coordinate and manage care for Fallon Health ACO members, embedded in partner provider offices and interfacing with care teams to improve outcomes and access to services.

The role emphasizes telephonic/face-to-face engagement, care planning, and collaboration with providers, social care staff, and community resources, while ensuring