Behavioral Health Case Manager II – Care Coordination

Fallon Health; Massachusetts; On-site; USD 90,000 - 92,000; Full time

Job summary

Fallon Health in Worcester, MA is seeking an ACO Behavioral Health Case Manager II to join an interdisciplinary team focused on transition of care, care coordination, and improving access and quality of care for ACO members.

This role involves telephonic and in-person visits, developing individualized care plans, coordinating with nurses, social workers, and community partners, ensuring HIPAA compliance, and using TruCare EMR to document assessments and plans.

Qualifications

• Master's degree in social work, mental health counseling, or psychology.
• LCSW license or MA/MS in Mental Health Counseling under supervision.
• Cas e Management certification is a plus.

Responsibilities

• Telephonic and in-home assessments; create individualized care plans with members and care teams.
• Perform care transition assessments and maintain knowledge of program benefits and policies.
• Educate members/caregivers on disease management and self-care.
• Advocate for members to access benefits and community resources.

Skills

Case management

Behavioral health

Communication

Cultural sensitivity

Motivational interviewing

Education

Master's degree in social work / mental health counseling

LCSW license

Tools

TruCare EMR

Microsoft Office

Job description

Fallon Health in Worcester, MA is seeking an ACO Behavioral Health Case Manager II to join an interdisciplinary team focused on transition of care, care coordination, and improving access and quality of care for ACO members.

This role involves telephonic and in-person visits, developing individualized care plans, coordinating with nurses, social workers, and community partners, ensuring HIPAA compliance, and using TruCare EMR to document assessments and plans.