Behavioral Health Case Manager — Drive Real-World Recovery

Milestone Treatment Center; Euless (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

401(k) matching

Paid time off

Flexible scheduling

Professional development

Job summary

Milestone Treatment Center is seeking a compassionate Case Manager to support clients in recovery from substance use and mental health conditions. You will identify needs, connect clients with resources, and remove barriers to treatment and stability.

In this in-person, full-time role, you will develop individualized care plans, coordinate with healthcare teams, and help navigate housing, benefits, and transportation. Strong communication and organizational skills are essential.

Qualifications

• Experience in case management, social work, behavioral health, or related fields preferred.
• Active or pending LCADC or QMHP-A credential preferred.
• Experience connecting individuals with community resources and support services valued.
• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication skills.
• Ability to advocate effectively while maintaining professional boundaries.
• Strong organizational skills and attention to detail.
• Ability to manage multiple clients, priorities, and follow-up activities.
• Comfortable working independently while contributing to a multidisciplinary team.
• Remain calm and solution-focused when clients encounter difficulties.
• Proficiency with Google Workspace and electronic documentation systems.

Responsibilities

• Build strong, professional relationships with clients and advocate for their needs.
• Assess individual client needs, challenges, strengths, and resources.
• Develop, implement, and monitor case management plans.
• Connect clients with housing, employment, healthcare, and other services.
• Help clients navigate housing programs, insurance, and government aid.
• Verify benefits and coordinate when needed.
• Provide intervention during crises when required.
• Facilitate groups or educational sessions as needed.
• Collaborate with therapists, clinicians, and providers.
• Maintain client notes, referrals, and records with accuracy.

Skills

Case management experience

Interpersonal skills

Verbal and written communication

Advocacy

Organizational skills

Attention to detail

Multitasking

Independent with teamwork

Calm under pressure

Google Workspace proficiency

Education

LCADC or QMHP-A credential

Tools

Electronic documentation systems

Job description

Milestone Treatment Center is seeking a compassionate Case Manager to support clients in recovery from substance use and mental health conditions. You will identify needs, connect clients with resources, and remove barriers to treatment and stability.

In this in-person, full-time role, you will develop individualized care plans, coordinate with healthcare teams, and help navigate housing, benefits, and transportation. Strong communication and organizational skills are essential.