Behavioral Health Case Manager — Community Support

Chimes; Easton (AL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Tuition Reimbursement

Flexible Spending Accounts

Life Insurance

Paid Time Off

403(b) with Employer Match

Employee Recognition Programs

Employee Referral Bonus opportunities

Tickets at Work discounts

Job summary

Chimes seeks a dedicated Case Manager to provide community-based behavioral health services in Easton, PA. You’ll manage a caseload of up to 30 clients, assess needs, and help connect individuals with housing, healthcare, and employment resources within a recovery-focused framework.

Responsibilities include developing individualized service plans, coordinating with providers, and crisis assessment/intervention when needed. On-call rotation of 24/7 may be required.

Qualifications

• Valid Pennsylvania Driver's License with no more than three points.
• Bachelor’s degree with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, or education.
• A high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science, and 2 years of experience in public or private human services with 2 years in direct client contact (1 year for Lehigh and Northampton counties).
• A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989.

Responsibilities

• Carry a caseload of up to 30 clients.
• Perform case management duties for consumers involved in Behavioral Health Services.
• Provide services based on Recovery Model principles.
• Develop individualized, strength-based service plans that are measurable and lead toward targeted outcomes.
• Assist consumer service needs and assist consumers in assessing appropriate mental health services.
• Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, employment, and socialization.
• Assist consumers through assertive and creative efforts to gain needed resources and services identified in the service plan.
• Monitor the consumer’s participation in the recovery plan and support services.
• Provide effective crisis assessment and crisis intervention to consumers when necessary.
• Maintain professional relations with the consumer, their families, payers, community support service representatives, coworkers, and other agencies.
• Ensure appropriate communication and coordination of effort between all the consumer's service providers and support systems.
• Act as an effective “single point of contact” for multiple health and social services linkages.
• Provide all authorized client service and provide supporting documentation for re-authorizations, as necessary, in a timely manner.
• Submit accurate and timely payroll and billing documentation.
• Need to be available for an on-call rotation 24/7

Skills

Caseload management

Crisis assessment

Coordination of care

Communication with providers

Recovery-based services

Education

PA Driver's License

Bachelor's degree in social sciences/related field

High school diploma + 12 college credits in social science + 2 years in human services

High school diploma + 5 years mental health direct care experience

Job description

Chimes seeks a dedicated Case Manager to provide community-based behavioral health services in Easton, PA. You’ll manage a caseload of up to 30 clients, assess needs, and help connect individuals with housing, healthcare, and employment resources within a recovery-focused framework.

Responsibilities include developing individualized service plans, coordinating with providers, and crisis assessment/intervention when needed. On-call rotation of 24/7 may be required.