Behavioral Health Care Manager

Synapticure

Houston (TX)

Remote

USD 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Work-from-home stipend

401(k) with matching

Medical, Dental, and Vision coverage

Generous paid time off

Life Insurance & Disability

Generous paid time off

Job summary

A healthcare company in Houston is seeking a Behavioral Health Care Manager to support patients and caregivers dealing with neurodegenerative diseases. You will coordinate care within a Collaborative Care Model, ensuring comprehensive mental health support. Ideal candidates should have active LCSW licensure, experience in care management, and a passion for supporting vulnerable populations. The position offers competitive compensation, a work-from-home stipend, and a supportive growth-oriented environment.

Qualifications

Minimum of 2 years’ experience in direct case or care management.
Background in ALS, Parkinson’s Disease, Dementia care or other neurodegenerative conditions.
Familiarity with insurance processes and medical billing/coding.
Strong organizational, communication and interpersonal skills.
Familiarity with insurance processes and medical billing/coding.
Experience with reviewing medical records and clinical trials.
Thrives in a startup or rapidly growing organization.
Knowledge of trends in neurodegenerative diseases and clinical trials.

Responsibilities

Provide care coordination and behavioral health support for patients and caregivers.
Screen and assess patients for mental health disorders.
Document clinical symptoms and adapt care plans as needed.
Educate patients and caregivers about mental health options.
Monitor symptoms and adapt care plans as needed.
Deliver evidence‑based behavioral interventions (e.g., motivational interviewing).
Collaborate with psychiatric consultants to adjust treatment plans.
Facilitate referrals to external services as indicated.
Maintain accurate records in Synapticure’s EHR system.
Develop relapse prevention plans with patients achieving goals.
Build relationships with patients and caregivers to ensure continuity of care.

Skills

Organizational skills

Communication skills

Interpersonal skills

Knowledge of neurodegenerative diseases

Experience with clinical trials

Education

Active LCSW (or similar) licensure

Tools

EHR software

Medical billing knowledge

Job description

1 day ago Be among the first 25 applicants

About Synapticure

As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting‑edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS’ new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s and ALS.

The Role

The Behavioral Health Care Manager is a direct support role addressing the mental health needs of individuals and their families affected by neurodegenerative diseases. You will provide care coordination and behavioral health support to patients, caregivers, and their loved ones while implementing Synapticure’s Collaborative Mental Health Care (CoCM) program. This role involves working closely with medical providers, patients, and partners to drive meaningful change and ensure exceptional mental health care for this community.

Job Duties – What You’ll Be Doing

Fulfill the responsibilities of the Behavioral Health Care Manager (BHCM) role within the Collaborative Care Model (CoCM) program, adhering to the guidelines established by the University of Washington AIMS Center
Support the mental and physical health care of assigned patients, ensuring comprehensive coordination with their medical providers and other mental health professionals
Screen and assess patients for mental health disorders, facilitating engagement and follow‑up care
Provide education to patients and caregivers about mental health disorders, including available treatment options
Monitor clinical symptoms and treatment outcomes, documenting progress and adapting care plans as needed
Deliver evidence‑based behavioral interventions, including techniques such as motivational interviewing, behavioral activation, and problem‑solving treatments
Collaborate with psychiatric consultants and licensed neuropsychologists to develop and adjust treatment plans for patients who are not improving as expected
Facilitate referrals to external services, such as social services, vocational rehabilitation, and specialty care, as clinically indicated
Maintain accurate records in Synapticure’s EHR system, ensuring clear communication with all care team members
Develop and implement relapse prevention plans with patients achieving treatment goals
Build relationships with patients, caregivers, and partners to foster trust and ensure continuity of care

Requirements – What We Look For In You

Active LCSW (or similar) licensure
Minimum of 2 years’ experience in direct case or care management
Background in ALS, Parkinson’s Disease, Dementia care or other neurodegenerative or chronic disease care
Strong organizational, communication and interpersonal skills
Familiarity with insurance processes and medical billing/coding
Experience with reviewing medical records and working within clinical trials
Proven ability to thrive in a startup or rapidly growing organization
Knowledge of current trends in neurodegenerative diseases, terminal illnesses, targeted therapies, and clinical trials
Passion for working with vulnerable populations and providing patient‑centered care

Company Values

Relentless focus on patients and caregivers. We are determined to provide an exceptional experience for every patient we have the privilege to serve, and we put our patients first in everything we do
Embody the spirit and humanity of those living with neurodegenerative disease. Inspired by our founders, families, and personal experiences, we recognize the seriousness of our patients’ circumstances and meet that challenge every day with empathy, compassion, kindness, joy, and most importantly – with hope
Seek to understand, and stay curious. We start by listening to one another, our partners, our patients, and their caregivers. We communicate with authenticity and humility, prioritizing honesty and directness while recognizing we always have something to learn
Embrace the opportunity. We are energized by the importance of our mission and bias toward action

Benefits for Full‑time Employees

Remote‑first design with work‑from‑home stipend.
Competitive compensation with an annual bonus opportunity.
401(k) with matching contribution from day 1.
Medical, Dental, and Vision coverage for you and your family.
Life insurance and Disability coverage.
Generous sick leave and paid time off.
Fast‑growth company with opportunities to progress in your career.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Additional Information