Behavioral Health Care Manager

Synapticure; New Mexico; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Work-from-home stipend

401(k) with matching contribution

Medical, Dental, and Vision coverage

Life insurance and Disability coverage

Generous sick leave and paid time off

Job summary

A prominent healthcare technology company is seeking a Behavioral Health Care Manager to provide vital mental health support for patients and their families impacted by neurodegenerative diseases. In this role, you will coordinate care and implement mental health programs, working closely with medical providers. Minimum qualifications include an active LCSW licensure and experience in care management. This remote-first position offers competitive compensation and comprehensive benefits, fostering professional growth and development.

Qualifications

• Minimum of 2 years’ experience in direct case or care management.
• Experience with reviewing medical records and clinical trials.
• Proven ability to thrive in a rapidly growing organization.

Responsibilities

• Support the mental and physical health care of assigned patients.
• Screen and assess patients for mental health disorders.
• Maintain accurate records in Synapticure’s EHR system.

Skills

Organizational skills

Communication skills

Interpersonal skills

Experience in ALS/Parkinson's/Dementia care

Knowledge of insurance processes

Education

Active LCSW licensure

Job description

About Synapticure

As a patient and caregiver‑founded company, Synapticure provides instant access to expert neurologists, cutting‑edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s and ALS.

The Role

The Behavioral Health Care Manager is a direct support role addressing the mental health needs of individuals and their families affected by neurodegenerative diseases. You will provide care coordination and behavioral health support to patients, caregivers, and their loved ones while implementing Synapticure’s Collaborative Mental Health Care (CoCM) program. This role involves working closely with medical providers, patients, and partners to drive meaningful change and ensure exceptional mental health care for this community.

Job Duties – What You’ll Be Doing

• Fulfill the responsibilities of the Behavioral Health Care Manager (BHCM) role within the Collaborative Care Model (CoCM) program, adhering to the guidelines established by the University of Washington AIMS Center
• Support the mental and physical health care of assigned patients, ensuring comprehensive coordination with their medical providers and other mental health professionals
• Screen and assess patients for mental health disorders, facilitating engagement and follow‑up care
• Provide education to patients and caregivers about mental health disorders, including available treatment options
• Monitor clinical symptoms and treatment outcomes, documenting progress and adapting care plans as needed
• Deliver evidence‑based behavioral interventions, including techniques such as motivational interviewing, behavioral activation, and problem‑solving treatments
• Collaborate with psychiatric consultants and licensed neuropsychologists to develop and adjust treatment plans for patients who are not improving as expected
• Facilitate referrals to external services, such as social services, vocational rehabilitation, and specialty care, as clinically indicated
• Maintain accurate records in Synapticure’s EHR system, ensuring clear communication with all care team members
• Develop and implement relapse prevention plans with patients achieving treatment goals
• Build relationships with patients, caregivers, and partners to foster trust and ensure continuity of care

Requirements – What We Look For In You

• Active LCSW (or similar) licensure
• Minimum of 2 years’ experience in direct case or care management
• Background in ALS, Parkinson’s Disease, Dementia care or other neurodegenerative or chronic disease care
• Strong organizational, communication and interpersonal skills
• Familiarity with insurance processes and medical billing/coding
• Experience with reviewing medical records and working within clinical trials
• Proven ability to thrive in a startup or rapidly growing organization
• Knowledge of current trends in neurodegenerative diseases, terminal illnesses, targeted therapies, and clinical trials
• Passion for working with vulnerable populations and providing patient‑centered care

Benefits For Full‑time Employees

• Remote‑first design with work‑from‑home stipend
• Competitive compensation with an annual bonus opportunity
• 401(k) with matching contribution from day 1
• Medical, Dental, and Vision coverage for you and your family
• Life insurance and Disability coverage
• Generous sick leave and paid time off
• Fast‑growth company with opportunities to progress in your career