Behavioral Health AR Rep

Addison Group; Dallas (TX); Remote; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Addison Group is seeking a Medical Accounts Receivable Specialist for a behavioral health client in the Dallas/Fort Worth area. This remote-fronted role targets insurance AR management, denials resolution, and accurate reimbursement for behavioral health services.

Ideal candidates have 5–10 years of medical AR/insurance collections experience, strong Excel and EHR skills, and ability to work independently while coordinating with payers and internal staff.

Qualifications

• 5–10 years of medical Accounts Receivable or insurance collections experience preferred.
• Behavioral health billing and collections experience required.
• Strong understanding of medical insurance claims, denials, and reimbursement.
• Experience with commercial insurance, Medicare, and Medicaid.
• Ability to research and resolve complex billing and payment issues.
• Experience reviewing EOBs and identifying reimbursement discrepancies.
• Proficiency with Microsoft Excel.
• Strong experience working within an Electronic Health Record (EHR) system.
• Experience with InSync preferred, but other EHR systems will be considered.
• Medical coding knowledge is a plus.
• Strong attention to detail, organization, and problem-solving skills.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Manage insurance accounts receivable and follow up on outstanding medical claims
• Research and resolve claim denials, rejections, and payment discrepancies
• Contact insurance carriers to investigate unpaid or underpaid claims
• Review Explanation of Benefits (EOBs) to verify proper reimbursement
• Resubmit corrected claims and follow up through resolution
• Audit patient accounts to identify billing errors and outstanding balances
• Post insurance payments and account adjustments accurately
• Assist with insurance eligibility and benefits verification
• Work with Medicare, Medicaid, and commercial insurance plans
• Communicate with patients, insurance carriers, and internal staff regarding billing questions
• Prepare AR aging reports and other Revenue Cycle reports
• Maintain accurate documentation within the Electronic Health Record (EHR) system
• Meet established productivity and accuracy expectations

Skills

Behavioral health AR

Insurance collections

Denials research

Medicare/Medicaid

Excel

EHR systems

Communication with payers

Billing accuracy

Independent work

Financial reconciliation

Tools

Microsoft Excel

InSync EHR

Job description

Medical Accounts Receivable Specialist – Behavioral Health

Location: Remote – Dallas/Fort Worth Area Candidates Only

Pay: $26–$28/hour

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Position Overview

Addison Group is hiring for our client, an established behavioral health organization in the Dallas/Fort Worth area, seeking an experienced Medical Accounts Receivable Specialist to join its Revenue Cycle team.

This position is responsible for managing insurance AR, resolving denials, following up on outstanding claims, and ensuring accurate reimbursement for behavioral health services.

Behavioral health billing and collections experience is required. The ideal candidate has a strong background in medical AR, understands insurance reimbursement processes, and is comfortable independently managing accounts through final resolution.

Key Responsibilities

• Manage insurance accounts receivable and follow up on outstanding medical claims
• Research and resolve claim denials, rejections, and payment discrepancies
• Contact insurance carriers to investigate unpaid or underpaid claims
• Review Explanation of Benefits (EOBs) to verify proper reimbursement
• Resubmit corrected claims and follow up through resolution
• Audit patient accounts to identify billing errors and outstanding balances
• Post insurance payments and account adjustments accurately
• Assist with insurance eligibility and benefits verification
• Work with Medicare, Medicaid, and commercial insurance plans
• Communicate with patients, insurance carriers, and internal staff regarding billing questions
• Prepare AR aging reports and other Revenue Cycle reports
• Maintain accurate documentation within the Electronic Health Record (EHR) system
• Meet established productivity and accuracy expectations

Qualifications

• 5–10 years of medical Accounts Receivable or insurance collections experience preferred
• Behavioral health billing and collections experience required
• Strong understanding of medical insurance claims, denials, and reimbursement
• Experience with commercial insurance, Medicare, and Medicaid
• Ability to research and resolve complex billing and payment issues
• Experience reviewing EOBs and identifying reimbursement discrepancies
• Proficiency with Microsoft Excel
• Strong experience working within an Electronic Health Record (EHR) system
• Experience with InSync preferred, but other EHR systems will be considered
• Medical coding knowledge is a plus
• Strong attention to detail, organization, and problem-solving skills
• Ability to work independently and manage multiple priorities

Ideal Candidate

We are looking for a dependable, experienced Revenue Cycle professional who takes ownership of their accounts and follows claims through to resolution.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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