Behavioral Health Admissions Specialist

TrustPoint Hospital; Murfreesboro (TN); On-site; USD 47,000 - 65,000; Full time

Job summary

TrustPoint Hospital in Murfreesboro, TN seeks an Admissions Counselor to facilitate admissions, conduct clinical intake assessments, and support utilization review for appropriate levels of care.

Role requires a Master's in social services or RN licensure with preference for mental/behavioral health experience. Responsibilities include admissions coordination, benefit eligibility checks, and collaboration with medical staff to ensure smooth transitions of care.

Qualifications

• Master's degree in a social services field or RN required.
• One or more years’ experience in mental/behavioral health preferred.
• Current licensure as applicable in the facility's state.

Responsibilities

• Respond to inquiries about the facility within policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure active patient benefits at admission.
• Coordinate admission and transfer between referral sources and levels of care.
• Maintain knowledge of milieu management and patient safety.
• Prepare and maintain medical record documentation for payor authorization.

Skills

Therapeutic relationships

Customer service

Communication

Safety awareness

Education

Master's degree in social services field

RN licensure

Job description

TrustPoint Hospital in Murfreesboro, TN seeks an Admissions Counselor to facilitate admissions, conduct clinical intake assessments, and support utilization review for appropriate levels of care.

Role requires a Master's in social services or RN licensure with preference for mental/behavioral health experience. Responsibilities include admissions coordination, benefit eligibility checks, and collaboration with medical staff to ensure smooth transitions of care.