Behavioral Health Admissions Counselor - PRN

Acadia Healthcare; Murfreesboro (TN); On-site; USD 41,000 - 50,000; Full time

Job summary

TrustPoint Hospital in Murfreesboro, TN seeks a Behavioral Health Admissions Counselor - PRN. Master’s degree is required; RN is acceptable, with RN preferred.

The role involves facilitating admissions, clinical intake assessments, and utilization review to ensure appropriate care levels and benefit utilization. Responsibilities cover inquiries, therapeutic relationships, eligibility checks, referrals coordination, admission processes, and ensuring timely, accurate medical records for payor

Qualifications

• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN required.
• Master's degree in a social services field or RN preferred.
• One or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Responsibilities

• Respond to inquiries about the facility within policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at admission.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations.
• Coordinate admission and transfer from referral sources and between levels of care.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives.
• Ensure all clinical information from referral sources or patients is received prior to admission.
• Schedule and complete pre-admission assessments and communicate disposition recommendations.
• Prepare and maintain medical record documentation for payor authorization.
• Admit the patient to the registration and accounting system and complete forms.
• Demonstrate empathy and resolve complaints; prioritize patient safety.
• Coordinate care for patients not admitted and ensure follow-up care and referrals.

Skills

Therapeutic relationships

Admissions coordination

Patient safety awareness

Education

Master's degree in social services field or RN

RN preferred

Tools

CPR certification

De-escalation training

Job description

Overview

Behavioral Health Admissions Counselor - PRN

Master's level required.

Master's Level Hourly Rate: $29.50-36.34

RN / Registered Nurse Hourly Rate: $34.00 to $46.87

Join our team as an Admissions Counselor at TrustPoint Hospital in Murfreesboro, TN!

TrustPoint Hospital is a 217-bed, state-of-the-art treatment center providing comprehensive medical and psychiatric services on both inpatient and outpatient bases. We deliver exceptional care to patients needing acute physical medicine and rehabilitation, adult, adolescent, geriatric psychiatry, and medical psychiatry.

PURPOSE STATEMENT:

Clinical professional is responsible for facilitating admissions, clinical intake assessments, and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resource utilization.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.


• Ability to develop therapeutic relationships with patients and families.


• Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.


• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.


• Coordinate admission and transfer from referral sources and between levels of care within the facility.


• Maintain knowledge of milieu management.


• Communicate projected admissions to designated internal representatives promptly.


• Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission.


• Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.


• Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.


• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.


• Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient.


• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.


• Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals.


• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.


• Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or by individualized supervision guidelines as needed.


• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN required.


• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.


• One or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Current licensure, as preferred for the area of clinical specialty, as designated by the state in which the facility operates.


• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).


• First aid may be preferred based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs, or technological developments) dictate.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual'scharacteristicsprotected byapplicable state,federalandlocallaws.