Behavioral Health Admin & Scheduling Specialist

Mvprecovery; West Chester (Chester County); On-site; USD 40,000 - 60,000; Full time

Job summary

MVP Recovery is looking for an Administrative Specialist to join their outpatient behavioral health team in West Chester, Chester County. This role includes managing client intakes, scheduling appointments, and providing excellent customer service. Ideal candidates will exhibit strong organizational and communication skills, with a background in administrative support, preferably in healthcare.

The position demands a professional demeanor and the ability to handle sensitive information in compliance with HIPAA. We seek dedicated individuals ready to contribute to our mission of ensuring efficient operations and enhancing client engagement.

Qualifications

• High School Diploma or GED required.
• Associate degree in Business Administration, Healthcare Administration, or related field preferred.
• Minimum of two years of administrative, customer service, or healthcare support experience preferred.
• Experience in behavioral health, healthcare, or outpatient medical settings preferred.
• Experience working with electronic medical records systems preferred.

Responsibilities

• Serve as the first point of contact for clients and provide administrative support.
• Schedule and coordinate appointments for various providers.
• Manage client EMR profiles and documentation according to HIPAA regulations.
• Conduct insurance verification and handle client financial information.
• Maintain a welcoming and professional environment for clients.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Attention to detail

Proficiency in Microsoft Office Suite

Education

High School Diploma or GED

Associate degree in Business Administration or related field

Tools

Electronic medical records systems

Microsoft Office Suite

Job description

MVP Recovery is looking for an Administrative Specialist to join their outpatient behavioral health team in West Chester, Chester County. This role includes managing client intakes, scheduling appointments, and providing excellent customer service. Ideal candidates will exhibit strong organizational and communication skills, with a background in administrative support, preferably in healthcare.

The position demands a professional demeanor and the ability to handle sensitive information in compliance with HIPAA. We seek dedicated individuals ready to contribute to our mission of ensuring efficient operations and enhancing client engagement.