Behavioral Health Access Navigator — Same-Day Intake

Trinity Services, Inc.; Joliet (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Educational Assistance

Paid time off

Sick time

Paid Holidays

Personal Time

Year-end Bonus

Employee Referral Program

Job summary

Trinity Services, Inc. in Joliet, IL seeks an Access and Care Navigator to serve as the primary entry point for Behavioral Health Services.

You will conduct screenings, obtain consents, coordinate referrals, and assist individuals in accessing the most appropriate care across Network 9 programs. The role emphasizes rapid engagement, centralized wait-list management, and collaboration with clinicians and community partners to improve access and reduce delays while ensuring compliant documentation

Qualifications

• Bachelor’s degree in a behavioral health field is required.
• Experience with intake, screenings, and referrals is preferred.
• Knowledge of Medicaid and insurance basics is advantageous.
• Ability to collaborate with clinicians and community partners.

Responsibilities

• Respond to requests for behavioral health services by conducting initial screenings and determining appropriate service needs.
• Meet with individuals seeking services to complete consents, screenings, assessments, and intake documentation.
• Coordinate referrals and appointments across Network 9 programs to ensure timely access.
• Manage centralized wait lists and facilitate placement into services as openings arise.
• Collaborate with clinicians, providers, schools, and community agencies to coordinate admissions and continuity of care.

Skills

Screening

Care navigation

Communication

Interpersonal skills

Documentation

Education

Bachelor's degree in Counseling, Psychology, Social Work, Human Services, or related behavioral health field

Tools

EHR software

MS Office

Job description

Trinity Services, Inc. in Joliet, IL seeks an Access and Care Navigator to serve as the primary entry point for Behavioral Health Services.

You will conduct screenings, obtain consents, coordinate referrals, and assist individuals in accessing the most appropriate care across Network 9 programs. The role emphasizes rapid engagement, centralized wait-list management, and collaboration with clinicians and community partners to improve access and reduce delays while ensuring compliant documentation