Behavior Health Technician

Brightli

Indianapolis (IN)

Sur place

USD 42 000 - 52 000

Plein temps

14 jours+

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Résumé du poste

Brightli in Indianapolis, IN is seeking a Behavioral Health Technician I to provide direct and supportive care, monitor vitals, assist in crisis response, and support the treatment team within a residential setting.

You will help with daily activities, document client behavior, and ensure a safe, therapeutic environment while following program policies and confidentiality requirements.

Qualifications

  • High school diploma or equivalent required.
  • Experience in human services preferred.
  • Ability to document client information accurately.
  • Knowledge of confidentiality laws governing treatment.

Responsabilités

  • Provide direct and supportive care to clients.
  • Monitor vital signs and patient safety.
  • Assist with group education and activities.
  • Document client progress and treatment team communications.
  • Transport clients as needed and maintain a safe environment.

Connaissances

Clear communication
Empathy
Crisis intervention
Documentation

Formation

High School diploma or equivalent
Bachelor’s degree (preferred)

Description du poste

Job Description:
Job Summary:

The Behavioral Health Technician I position is responsible for providing direct and supportive care to clients/patients. Duties generally include, but are not limited to, providing general oversight of day to day activities and at times, redirect of clients/patients; health monitoring (vital signs), intervene/respond to crisis and communicate with established treatment team, facilitate group education/structured activities, and/or transport clients/patients as needed. Behavioral Health Technicians are responsible for possessing a basic understanding of client/patient treatment plan, monitoring and documenting client/patient behavior and providing safe, therapeutic, and /supportive environment for clients/patients.

Essential Job Functions:
For Residential Facility and Withdrawal Management:
  • Admit, supervise, monitor, transfer, and discharge clients/patients.

  • Ensure monitoring of vital signs, signs and symptoms of withdrawal, and possess knowledge to determine need for escalation to medical intervention when critical symptoms present.

  • Obtain and record vital signs and relevant medical symptoms per policy and/or as indicated by medical personnel when applicable.

  • Oversee medication administration per policy and procedure and as permitted by appropriate training certifications/permissions.

  • Adhere to all medication policies and work with trained nursing staff to ensure all medication policies are followed whether self-administered by client/patient or staff-administered when appropriate training permits.

  • Maintains accurate records of client medications and documents the self-administration of medications by clients or staff administration of medications.

  • Monitors client self-administration of over the counter (OTC) medications, as well as the inventory and storage of OTC medications.

  • Properly documents client’s reported blood glucose level as indicated and maintains agency approved equipment per manufacturer’s guidelines.

  • Reports medication errors and/or medication discrepancies per agency policy and procedures.

  • Follows Medication Storage and Destruction Policy & Procedure.

  • Screen and monitor clients/patients for signs and symptoms of withdrawal to ensure that safety and recovery needs are being met (when applicable).

  • Facilitate client/patient supervision checks per policy and/or procedure or when indicated by a safety/precautions plan.

For Illinois Only in addition to other duties listed: Serve in on-call for shift coverage.

For Residential Care Facility (RCF):
  • Assist clients/patients with personal care (e.g. grooming, bathing, dressing, etc.) when needed.

  • Admit, supervise, monitor, transfer, and discharge clients/patients.

  • Ensure monitoring of vital signs and possess knowledge to determine need for escalation to medical intervention when critical symptoms present.

  • Obtain and record vital signs and relevant medical symptoms per policy and/or as indicated by medical personnel when applicable.

  • Oversee medication administration per policy and procedure and as permitted by appropriate training certifications/permissions.

  • Adhere to all medication policies and work with trained nursing staff to ensure all medication policies are followed whether self-administered by client/patient or staff-administered when appropriate training permits.

  • Maintains accurate records of client medications and documents the self-administration of medications by clients or staff administration of medications.

  • Monitors client self-administration of over the counter (OTC) medications, as well as the inventory and storage of OTC medications.

  • Properly documents client’s reported blood glucose level as indicated and maintains agency approved equipment per manufacturer’s guidelines.

  • Reports medication errors and/or medication discrepancies per agency policy and procedures.

  • Follows Medication Storage and Destruction Policy & Procedure.

  • Note: Any self-administration of medication has to be with physician orders (whether OTC or prescribed medications).

  • Facilitate client/patient supervision checks per policy and/or procedure or when indicated by a safety/precautions plan.

For all locations:
  • Encourage clients/patients to adhere to program expectations and rules in a trauma informed manner and communicate concerning behaviors to the treatment team and supervisor as soon as possible. The supervisor and/or treatment team will assist with developing/implementing therapeutic interventions.

  • Participate as an active member of the treatment team by helping to identify client’s strengths, needs, abilities and preferences.

  • Document and/or report at shift change and/or in client/patient record any exceptional behavior and/or areas of concerns related to client’s behaviors/interactions.

  • Assist in admission/orientation process with regard to client rights and rules under the supervision of the assigned supervisor. This may include obtaining vital signs, safety search of client/patient and/or belongings and collecting any urine/lab specimens for testing.

  • Facilitate urine collection, testing, lab send-offs, and document in the client record following policy and procedures.

  • Operate telephone system, record incoming messages accurately, place telephone calls as necessary or directed practicing good customer service skills and respond to crisis calls as necessary communicating with supervisor and/or treatment team in a timely manner.

  • Assist, educate, and redirect clients/patients in performing daily activities as needed.

  • Monitor client activities and document client activities occurring on shifts that are relevant to client’s/patient’s progress or behavior, including bed check documentation during overnight shifts.

  • Ensure all clients/patients are accounted and present in scheduled activities.

  • Foster adaptive behavior in clients by encouraging positive social interaction and role-modeling a solution focused approached to issues of concern.

  • Ensure precaution protocols are adhered to and appropriate documentation occurs.

  • Assist in monitoring general health conditions of clients/patients facilitating communications with the supervisor or treatment team in a timely manner.

  • Prepare for and facilitate group rehabilitative support, education, recovery skills, or recreation groups as scheduled and assigned. NOTE: In some programs, this may be a core aspect of job duties.

  • Provide client/patient transportation as needed to and from appointments. NOTE: In some programs, this may be a core aspect of job duties.

  • Maintain a standard of behavior that is, at all times, consistent with Organization Code of Conduct and program philosophy.

  • Complete all mandatory trainings within the required time frame within State Regulatory/CARF Standards.

  • Attend staff meetings, treatment team meetings, training sessions, etc. as requested by supervisors.

  • Maintains a safe and clean environment by observing general rules of good housekeeping.

  • Reports maintenance problems, broken or malfunctioning equipment, other mechanical safety concerns following established reporting procedures.

  • Be knowledgeable and adhere to all program policies and procedures.

  • Demonstrate interest in long term and short term goals and objectives of the organization.

  • Other duties as assigned by Leadership.

Knowledge, Skills, and Abilities:
  • Knowledge of confidentiality laws governing the treatment of substance use and mental health disorder treatment.

  • Capable of communicating ideas clearly and effectively both verbally and written to produce clear and concise reports.

  • Ability to read and interpret documents such as safety rules, operating maintenance instructions, and procedure manuals.

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

  • Ability to write routine reports and correspondence.

  • Ability to speak effectively with clients, Employees of organization, family members and other community contacts.

  • Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.

  • Basic key-boarding skills and navigate/enter notes within electronic medical record.

  • Ability to deal with problems involving several concrete variables within standardized situations.

  • Ability to establish rapport with client/patient population while maintaining appropriate boundaries.

Experience and Education Qualifications:
  • High School education OR equivalent and two (2) years responsible employment

  • Experience in Human Services or related field preferred.

OR

  • Exceptions to the qualifications listed may be made by the appropriate Executive Team member.
St. Louis County Programs:
  • Bachelor’s Degree, OR

  • MAADC I or II

For Residential Care Facility (RCF):
  • Become credentialed as a Level 1 Med Aid (LIMA) and be Insulin Certified within the first ninety (90) days in position
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