Beer & Wine Department Lead

Weis Markets; Fogelsville (Lehigh County); On-site; USD 29,000 - 36,000; Full time

Job summary

Weis Markets is seeking a department associate for our Fogelsville store to manage daily department activities, ensure freshness, and deliver excellent customer service. You will operate checkout, handle stock and merchandising, and support training and supervision of staff.

The role requires a high school diploma or GED, 21+ for Beer & Wine Cafe, and prior grocery experience. Weis Markets promotes equal opportunity employment and provides accommodations as required.

Qualifications

• High school education or GED. Preferably two years or more retail grocery experience with one year in a Grocery department.
• Candidates must be at least 21 years of age to work within the Beer and Wine Cafe.
• Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

Responsibilities

• Manages department by adjusting orders to meet customer demands while maintaining freshness and minimizing shrink.
• Promotes excellent customer relations by instilling positive customer focused behavior with associates. Smiles and greets customers, answers customer questions and helps resolve customer issues promptly in a polite and professional manner. Focuses on continuous improvement in all areas of the department and makes changes to ensure progress.
• Operates the scanning equipment and cash register. Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart.
• Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected. Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
• Schedules all department associates and determines work assignments to effectively utilize their skills and abilities. Regularly conducts on-the-job training efforts for department. Recognizes and rewards associate performance.
• Follows all store and legal guidelines regarding sale of alcohol, as well as other products at the register.
• Verifies all deliveries against invoices. Contacts vendors as needed to request product or service to meet customer demands. Inspects all products and supplies upon delivery, noting any shortages or overages. Enforces and follows department practices regarding receiving, dating and stocking product to ensure quality, accuracy and proper rotation. Removes out-of-code items.
• Applies proper stocking techniques to ensure products are properly located on shelves, rotated and within easy customer reach. Ensures merchandise is in saleable condition with correct prices and signs. Stores excess merchandise according to backroom organization guidelines and 5S standards.
• Follows company guidelines for merchandising product and utilizes incremental displays to drive sales.
• May unload deliveries through operation of a power jack or hand jack if properly trained. Training provided.
• May assist with baling cardboard or other related duties (if properly trained – training provided)-Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
• May also be called upon to assist in other departments.

Skills

Customer service

Team leadership

Cash handling

Sales floor merchandising

Alcohol sale knowledge

Education

High school diploma or GED

Retail grocery experience

Job description

Weis Markets is seeking a department associate for our Fogelsville store to manage daily department activities, ensure freshness, and deliver excellent customer service. You will operate checkout, handle stock and merchandising, and support training and supervision of staff.

The role requires a high school diploma or GED, 21+ for Beer & Wine Cafe, and prior grocery experience. Weis Markets promotes equal opportunity employment and provides accommodations as required.