BED CONTROL COORDINATOR

AHMC HealthCare; Daly City (CA); On-site; USD 60,000 - 76,000; Full time

Job summary

A health care organization in Daly City is looking for a Bed Control Coordinator. This role involves managing the effective utilization of acute and long-term care beds while acting as a liaison between healthcare providers and patients. Responsibilities include coordinating admissions, maintaining hospital census, and ensuring compliance with regulations. The ideal candidate should have at least one year of patient registration experience and strong customer service skills to excel in a high-volume environment.

Qualifications

• One year of patient registration experience in an acute facility.
• Work in a physician's office may be substituted if duties are similar.
• Must understand managed care, Medi-Cal, Medicare regulations, and HIPAA.

Responsibilities

• Manage hospital census and reconcile data with nursing units.
• Coordinate patient admissions and report direct admissions to nursing supervisor.
• Secure and release patient valuables during admissions and discharges.
• Prepare surgery and GI packets with necessary verifications.
• Secures and releases patient valuables at admission and discharge.
• Prepares all surgery and/or GI packets for the following day with patient orders, insurance verifications and notification of possible out-of-pocket costs.
• Completes additional projects as requested by Supervisor or Director.
• Takes initiative and performs as a self-starter in daily activities.

Skills

Patient registration experience

Understanding of medical terminology

Customer service skills

Ability to work in a structured environment

Medical Terminology

HIPAA

ABN

EMTALA

Job description

BED CONTROL COORDINATOR

Insures the effective and efficient utilization of acute and long‑term care beds, and hospital resources as well as insuring proper registration procedures are followed. This position acts as a liaison between physician, department managers, patients and external agencies concerning the admitting process and is responsible for maintaining the confidentiality of all patient information.

POSITION SPECIFIC DUTIES

• Assumes responsibility for position responsibilities outlined in the Registrar job description.
• Maintains the hospital census and reconciliation with nursing units. Calculate observation hours and enter on the account.
• Reports direct admissions to the nursing supervisor who determines medical necessity and appropriate level of care; coordinates effective patient flow to insure internal and external customer satisfaction; informs physicians of patient arrival times; coordinates admissions with nursing units, ambulances and external entities.
• Evaluates patient financial status at admission and/or referring to the Patient Financial Advisor as appropriate.
• Secures and releases patient valuables at admission and discharge.
• Prepares all surgery and/or GI packets for the following day securing patient orders, insurance verifications and patient notification of possible out of pockets.
• Completes additional projects as requested by Supervisor or Director.
• Takes initiative and performs as self‑starter in daily activities.

QUALIFICATIONS / JOB REQUIREMENTS

EXPERIENCE

• One year of patient registration experience in an acute facility. More years of experience may be required if hired in a registration area that demands more experience. Work in a physician’s office may be substituted for an acute hospital setting if duties are similar.

OTHER SKILLS, ABILITIES & KNOWLEDGE

• Understands the registration process, managed care/capitation, Medi‑Cal, Medicare regulations, Medical Terminology, HIPAA, ABN, and EMTALA regulations.
• Works effectively with the public, physicians, and staff.
• Provides quality customer service including enhancing patient satisfaction while possessing the ability to work in a high volume production‑oriented and structured environment.