Bed Capacity & Patient Placement Specialist

Mass General Brigham; Somerville (MA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Competitive benefits package

Career advancement opportunities

Job summary

Mass General Brigham is seeking a capacity coordination professional to manage hospital bed placement and patient transfers. This role collaborates with attending physicians, nursing staff, and administrative teams to ensure timely, clinically appropriate patient placement following hospital guidelines.

Responsibilities include monitoring census data in Epic, coordinating with Access RNs, and supporting transfer logistics during high occupancy.

Qualifications

• Bachelor's degree preferred.
• Prior healthcare experience.
• Medical terminology knowledge.
• Basic computer skills.
• Exceptional customer service.
• Strong interpersonal and communication skills.
• Ability to exercise judgment with sensitive information.
• Ability to handle stressful situations.
• Willingness to learn and grow within the team.

Responsibilities

• Identify and assign beds for admissions and transfers.
• Monitor real-time census and reflect changes in Epic.
• Participate in daily occupancy/capacity meetings.
• Coordinate with Access RNs and physicians for safe patient distribution.
• Arrange timely transfers to intensive care units as needed.
• Respond to patient/family bed requests and code/Medicare coding.
• Lead capacity discussions during capacity challenges.
• Maintain ADT and patient accounts with accurate data.
• Serve as resource for internal/external customers.

Skills

Healthcare experience

Medical terminology

Basic computer skills

Customer service

Interpersonal communication

Judgment in sensitive information

Handling stress

Willingness to learn

Education

Bachelor's degree preferred

Tools

Epic

Job description

Mass General Brigham is seeking a capacity coordination professional to manage hospital bed placement and patient transfers. This role collaborates with attending physicians, nursing staff, and administrative teams to ensure timely, clinically appropriate patient placement following hospital guidelines.

Responsibilities include monitoring census data in Epic, coordinating with Access RNs, and supporting transfer logistics during high occupancy.