Beauty & Wellness Specialist

Be Aveda Institutes; Clearwater (FL); On-site; USD 32,000 - 38,000; Full time

Job summary

Be Aveda Institutes is seeking Beauty Advisors who are passionate about the Aveda mission and guest experience in our Florida Clearwater location. You will work with a multidisciplinary team to share beauty, fashion and wellness through the power of touch while driving sales to meet established goals.

You will perform the Aveda Guest Service Cycle, maintain sales targets, assist guests with hair and wellness services, and model professional appearance while supporting students and a vibrant

Qualifications

• One year experience in retail or guest services, cosmetic experience

Responsibilities

• Consistently perform the Aveda Guest Service Cycle to ensure guests have an excellent experience
• Maintain Average Sales of at least fifty five dollars
• Ensure “on-time” service flow through effective utilization of the Salon Biz Appointment Booking
• Manage all incoming call volume to ensure that PCH remains below 5%
• Provide hair and wellness expertise and excellent service to guests, while achieving established sales goals
• Ensure each guest is offered a ritual of renewal during every visit, which may include a hand treatment, make-up application and/or neck and shoulder massage
• Serve as a role model to students and a resource for all, regarding Aveda product knowledge and creating an excellent Aveda Service Cycle
• Ensure the retail experience center is “guest ready” at all times
• Participate in monthly inventory
• Present and reinforce a professional appearance at all times, in accordance with the Aveda Institute dress code
• Attend meetings as required, which may involve minimal travel

Skills

Customer service

Retail sales

Communication

Organizational

Education/training

POS experience

Job description

Be Aveda Institutes is seeking Beauty Advisors who are passionate about the Aveda mission and guest experience in our Florida Clearwater location. You will work with a multidisciplinary team to share beauty, fashion and wellness through the power of touch while driving sales to meet established goals.

You will perform the Aveda Guest Service Cycle, maintain sales targets, assist guests with hair and wellness services, and model professional appearance while supporting students and a vibrant