Beauty Team Lead: Elevate Client Experience & Sales

belk; Lumberton (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

Belk in Lumberton, NC seeks a Team Beauty Lead who drives personal and department results, builds genuine client relationships, and champions cosmetic trends. You will lead a beauty team, execute promotions and events across brands, and deliver memorable customer experiences with product knowledge and omnichannel service.

The role is an hourly position with monthly bonus eligibility, requiring flexibility for evenings, weekends, and holidays.

Qualifications

• At least 1 year of retail experience with customer service focus.
• Willing to work nights, weekends, and holidays.
• Able to lift 40 lbs and move around the store.
• Cosmetology or state professional license as required by regulations.

Responsibilities

• Drive sales and store objectives while leading a team.
• Promote promotions, events, and outreach across beauty brands.
• Build relationships with clients, vendors, and community.
• Lead onboarding and product knowledge training for the team.
• Maintain visual merchandising and store cleanliness.
• Coordinate schedules to meet business needs and traffic plans.
• Provide makeup application and skincare services to customers.

Skills

Data-driven decisions

Customer service

Team leadership

Ownership mindset

Self-directed

Communication

Tech-savvy

Retail experience

Flexible schedule

Tools

Clienteling tools

Job description

Belk in Lumberton, NC seeks a Team Beauty Lead who drives personal and department results, builds genuine client relationships, and champions cosmetic trends. You will lead a beauty team, execute promotions and events across brands, and deliver memorable customer experiences with product knowledge and omnichannel service.

The role is an hourly position with monthly bonus eligibility, requiring flexibility for evenings, weekends, and holidays.