Beauty Store Team Leader & Client Experience Coach

SEPHORA; Rochester (MN); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging

Job summary

Sephora in Rochester, MN seeks a Sales and Service Leader to guide a frontline team in beauty product knowledge, client engagement, and sales leadership. You will coach, train, and motivate staff to deliver an outstanding shopping experience while upholding Sephora standards and brand initiatives.

The role requires a minimum of leadership experience in retail, a client-first mindset, strong communication, and the ability to work nights, weekends, and peak periods.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Coaching

Sales

Client Service

Communication

Job description

Sephora in Rochester, MN seeks a Sales and Service Leader to guide a frontline team in beauty product knowledge, client engagement, and sales leadership. You will coach, train, and motivate staff to deliver an outstanding shopping experience while upholding Sephora standards and brand initiatives.

The role requires a minimum of leadership experience in retail, a client-first mindset, strong communication, and the ability to work nights, weekends, and peak periods.