Beauty Store Team Lead – Guest Experience & Growth

SEPHORA; Cedar Park (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

Sephora in Cedar Park, TX, is hiring an Assistant Store Manager to support daily store operations and deliver exceptional client experiences on-site. You will lead and coach the store team to meet sales goals while upholding Sephora’s service standards and fostering an inclusive environment.

The role emphasizes collaboration with the Store Manager, driving performance, and maintaining safety, with availability for a flexible schedule including evenings and weekends.

Qualifications

• Strong customer service and customer satisfaction skills.
• Effective communication abilities for coaching team members and engaging clients.
• Experience in store management or retail supervision, including scheduling and team support.
• Knowledge of retail loss prevention practices and basic understanding of safety and compliance procedures.
• Previous retail or beauty industry experience preferred; passion for prestige beauty products and trends.
• Proven ability to lead by example, motivate diverse teams, and work in a fast-paced environment.
• Strong problem-solving, decision-making, and organizational skills with attention to detail.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Overseeing floor activities and daily operations.
• Supporting product merchandising and displays.
• Monitoring inventory and loss prevention procedures.
• Partnering with the Store Manager to drive client satisfaction and resolve issues.
• Supporting staff development through feedback and training.
• Contributing to initiatives and performance analytics.

Skills

Customer service

Communication

Store management

Loss prevention

Beauty industry experience

Leadership

Problem-solving

Flexible schedule

Job description

Sephora in Cedar Park, TX, is hiring an Assistant Store Manager to support daily store operations and deliver exceptional client experiences on-site. You will lead and coach the store team to meet sales goals while upholding Sephora’s service standards and fostering an inclusive environment.

The role emphasizes collaboration with the Store Manager, driving performance, and maintaining safety, with availability for a flexible schedule including evenings and weekends.