Beauty Retail Team Leader

sephora.com; Austin (TX); On-site; USD 66,000 - 81,000; Full time

Benefits offered by this job

Health insurance

401k with 4% match

Paid time off

Leadership development and training

Employee discounts

Job summary

Sephora in Austin, TX is seeking an Assistant Store Manager to be the heartbeat of the store, leading and developing the team, elevating client experiences, and driving store performance. This on-site role requires effective leadership across operations, client service, and growth strategies.

As a salaried (exempt) position, you will collaborate with the Store Manager, recruit and onboard talent, coach for results, and ensure compliance with Sephora standards.

Qualifications

• Experience as an assistant store manager in fast-paced, high-volume environments.
• Strong leadership and business acumen to drive results and team performance.
• Outstanding communication and interpersonal skills with clients and teams.
• Passion for coaching, development, and mentoring of associates.
• Client-centric mindset with ability to balance operations and growth.

Responsibilities

• Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment.
• Inspire & Empower Teams. Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development and accountability.
• Recruit & Cultivate Top Talent. Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora’s values and delivers the signature service clients love.
• Champion Continuous Learning. Foster ongoing learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates’ potential.
• Drive Performance Through Feedback. Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
• Ensure Operational Excellence. Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
• Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape.

Skills

Store operations leadership

Client experience management

Team leadership

Talent recruitment & onboarding

Performance coaching

Retail sales growth

Job description

Sephora in Austin, TX is seeking an Assistant Store Manager to be the heartbeat of the store, leading and developing the team, elevating client experiences, and driving store performance. This on-site role requires effective leadership across operations, client service, and growth strategies.

As a salaried (exempt) position, you will collaborate with the Store Manager, recruit and onboard talent, coach for results, and ensure compliance with Sephora standards.