Assistant Store Manager

SEPHORA; Cedar Park (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

Sephora in Cedar Park, TX, is hiring an Assistant Store Manager to support daily store operations and deliver exceptional client experiences on-site. You will lead and coach the store team to meet sales goals while upholding Sephora’s service standards and fostering an inclusive environment.

The role emphasizes collaboration with the Store Manager, driving performance, and maintaining safety, with availability for a flexible schedule including evenings and weekends.

Qualifications

• Strong customer service and customer satisfaction skills.
• Effective communication abilities for coaching team members and engaging clients.
• Experience in store management or retail supervision, including scheduling and team support.
• Knowledge of retail loss prevention practices and basic understanding of safety and compliance procedures.
• Previous retail or beauty industry experience preferred; passion for prestige beauty products and trends.
• Proven ability to lead by example, motivate diverse teams, and work in a fast-paced environment.
• Strong problem-solving, decision-making, and organizational skills with attention to detail.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Overseeing floor activities and daily operations.
• Supporting product merchandising and displays.
• Monitoring inventory and loss prevention procedures.
• Partnering with the Store Manager to drive client satisfaction and resolve issues.
• Supporting staff development through feedback and training.
• Contributing to initiatives and performance analytics.

Skills

Customer service

Communication

Store management

Loss prevention

Beauty industry experience

Leadership

Problem-solving

Flexible schedule

Job description

Company Description Sephora is a leading global prestige beauty retailer, offering a curated assortment of more than 500 brands and the Sephora Collection across fragrance, makeup, haircare, skincare, and more. With over 3,200 stores and 20 offices in 35 markets, Sephora fosters an environment where teams innovate, collaborate, and deliver joyful experiences for clients. Team members develop deep expertise in products, brands, and ingredients while working in a culture guided by values that encourage leadership, imagination, growth, and inspiration. Sephora champions diversity, inclusion, and authenticity, creating space for 50,000 colleagues and 74 million loyal customers to celebrate their unique beauty. Joining Sephora means becoming part of a caring community with opportunities to build a fulfilling, long-term career.

Role Description The Assistant Store Manager is a full-time, on-site role based in Cedar Park, TX, responsible for supporting overall store operations and delivering exceptional client experiences. This role assists in leading and coaching the store team to meet sales goals, uphold Sephora’s service standards, and maintain a welcoming, inclusive environment. Daily tasks include overseeing floor activities, supporting product merchandising, monitoring inventory, and helping ensure adherence to retail loss prevention and safety procedures. The Assistant Store Manager partners with the Store Manager to drive client satisfaction, resolve issues, and support staff development through feedback, training, and performance support. This role also helps implement company initiatives, analyzes store performance metrics, and contributes to a culture of collaboration, accountability, and continuous improvement.

Qualifications

• Strong customer service and customer satisfaction skills, with a focus on creating memorable, inclusive client experiences.
• Effective communication abilities for coaching team members, collaborating with leadership, and engaging clients.
• Experience in store management or retail supervision, including scheduling, workflow organization, and team support.
• Knowledge of retail loss prevention practices and basic understanding of safety and compliance procedures.
• Previous retail or beauty industry experience preferred; passion for prestige beauty products and trends.
• Proven ability to lead by example, motivate diverse teams, and work in a fast-paced, dynamic environment.
• Strong problem-solving, decision-making, and organizational skills, with attention to detail and follow-through.
• Availability to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.