Beauty Store Lead: Inspire Teams, Elevate Client Experience

Inside Lvmh; New York (NY); On-site; USD 39,000 - 44,000; Full time

Job summary

Sephora in New York (Queens Center) is seeking a Sales and Service Leader to drive store success by coaching a diverse team, delivering exceptional client experiences, and meeting sales goals. You will lead by example, elevate client service, and foster an inclusive, high-performing environment.

The role requires at least 2 years of leadership in retail or service, strong product knowledge, and a client-first mindset.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast-paced environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire team to deliver exceptional client service and meet sales goals.
• Drive performance through client engagement and product knowledge.
• Coach for growth with ongoing feedback and development.
• Train onboarding and continuous learning in service excellence and loyalty programs.
• Assist with daily operations including inventory and store standards.
• Foster inclusivity and teamwork in the store.
• Uphold Sephora standards and safety in customer experience.

Skills

Leadership experience

Sales and client service

Coaching and training

Communication skills

Team motivation

Job description

Sephora in New York (Queens Center) is seeking a Sales and Service Leader to drive store success by coaching a diverse team, delivering exceptional client experiences, and meeting sales goals. You will lead by example, elevate client service, and foster an inclusive, high-performing environment.

The role requires at least 2 years of leadership in retail or service, strong product knowledge, and a client-first mindset.