Beauty Service Leader & Team Coach

Sephora USA, Inc; Greenville (SC); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora USA, Inc. in Greenville, SC is seeking a Sales and Service Leader to drive store success through coaching, client engagement, and expert product knowledge. You will lead by example, empower your team, and exceed sales goals while delivering exceptional client experiences.

The role requires a client-first mindset, strong communication, and the ability to thrive in a fast-paced retail environment. Flexibility for peak times and a commitment to inclusion are essential.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast paced and dynamic environment
• Quick learner with ability to absorb and share product knowledge and training
• Physically able to lift and carry up to 50 pounds

Responsibilities

• Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance: Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth: Provide ongoing feedback and development to elevate team performance
• Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork: Promote a culture of openness where everyone feels empowered
• Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership experience

Coaching

Sales skills

Client service

Communication skills

Job description

Sephora USA, Inc. in Greenville, SC is seeking a Sales and Service Leader to drive store success through coaching, client engagement, and expert product knowledge. You will lead by example, empower your team, and exceed sales goals while delivering exceptional client experiences.

The role requires a client-first mindset, strong communication, and the ability to thrive in a fast-paced retail environment. Flexibility for peak times and a commitment to inclusion are essential.