Beauty Sales Specialist — Create Luxe Experiences & Digital Wins

Nordstrom, Inc.; San Jose (CA); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement plan

Paid Time Away

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Beauty team member in San Jose to create personalized beauty experiences. You will engage customers to understand needs, perform makeup applications and skincare analyses, and drive sales across on-trend luxury brands.

You'll also book appointments, support in-store events, and stay ahead of beauty trends through brand trainings. The role emphasizes customer service, teamwork, and flexibility, including evenings/weekends, with a focus on building loyalty and

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle concerns and maintain a positive team environment.
• Empathy and respect for all customers, providing supportive guidance during makeup and skincare services.
• Strong multitasking, organization and follow-through with sales goals and digital selling skills.

Responsibilities

• Conduct makeup applications and skincare analyses, recommending products to meet beauty goals.
• Collaborate with team to create a welcoming, inclusive store environment.
• Set and achieve sales goals in-store and via digital channels using selling tools.
• Book appointments and drive sales for in-store events and services.
• Maintain department readiness through organization and cleanliness.
• Stay current on beauty trends and products via trainings from Nordstrom and brand partners.
• Manage sales, refunds and exchanges while building Nordstrom Rewards loyalty.

Job description

Nordstrom, Inc. is seeking a Beauty team member in San Jose to create personalized beauty experiences. You will engage customers to understand needs, perform makeup applications and skincare analyses, and drive sales across on-trend luxury brands.

You'll also book appointments, support in-store events, and stay ahead of beauty trends through brand trainings. The role emphasizes customer service, teamwork, and flexibility, including evenings/weekends, with a focus on building loyalty and