Beauty Sales Pro — In-Store & Digital Experiences

Nordstrom Inc; Mission Viejo (CA); On-site; USD 33,000 - 34,000; Full time

Job summary

Nordstrom Beauty Department is hiring to create personalized beauty experiences for customers and to drive sales through in-store and digital channels. You will perform makeup applications, skincare analyses and product recommendations while collaborating with a team to maintain a welcoming environment.

You will stay current on beauty trends, participate in trainings, and manage appointments plus Nordstrom Rewards programs to build customer loyalty and repeat business.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
• Book appointments and drive sales for in-store Beauty events and services
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Skills

Customer service

Beauty passion

Customer connection

Empathy

Multitasking

Sales drive

Flexible schedule

Job description

Nordstrom Beauty Department is hiring to create personalized beauty experiences for customers and to drive sales through in-store and digital channels. You will perform makeup applications, skincare analyses and product recommendations while collaborating with a team to maintain a welcoming environment.

You will stay current on beauty trends, participate in trainings, and manage appointments plus Nordstrom Rewards programs to build customer loyalty and repeat business.