Beauty Retail Team Leader & Service Coach

Sephora; Denville (NJ); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora is seeking a Sales and Service Leader in New Jersey to mentor a high-performing team and elevate client experiences at the NJ-Union Hill location. You will drive sales, coach for growth, and oversee daily operations including inventory, merchandising, and store standards.

The role requires leadership experience in retail or service, strong communication, and a client-first mindset. Availability for peak hours, including nights and weekends, is needed.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Pleasant and professional demeanor in a fast paced environment.
• Ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance.
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience.

Skills

Leadership

Client service

Sales

Communication

Retail experience

Job description

Sephora is seeking a Sales and Service Leader in New Jersey to mentor a high-performing team and elevate client experiences at the NJ-Union Hill location. You will drive sales, coach for growth, and oversee daily operations including inventory, merchandising, and store standards.

The role requires leadership experience in retail or service, strong communication, and a client-first mindset. Availability for peak hours, including nights and weekends, is needed.