Beauty Retail Team Leader

sephora.com; Willow Grove (PA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Healthcare & wellbeing benefits

Inclusive workplace

Competitive hourly pay $26–$30

Job summary

Sephora in Willow Grove seeks a Sales and Service Leader to guide a team in delivering outstanding client experiences and achieving store goals. The role emphasizes coaching, product knowledge, and brand initiatives, with a focus on inclusivity and a client-first mindset.

The position requires leadership experience in fast-paced settings, strong communication, and the ability to work a flexible schedule including evenings, weekends, and holidays.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills

Responsibilities

• Lead and inspire the team to deliver exceptional client service and achieve sales goals
• Drive performance through client engagement, product knowledge and personalized recommendations
• Coach for growth by providing ongoing feedback and development
• Train and develop teammates with onboarding and ongoing learning in service excellence and brand initiatives
• Execute daily operations including inventory, visual merchandising, and store standards
• Foster inclusivity and teamwork to promote an open, empowering culture
• Uphold Sephora standards and follow company policies to ensure a safe shopping experience

Job description

Sephora in Willow Grove seeks a Sales and Service Leader to guide a team in delivering outstanding client experiences and achieving store goals. The role emphasizes coaching, product knowledge, and brand initiatives, with a focus on inclusivity and a client-first mindset.

The position requires leadership experience in fast-paced settings, strong communication, and the ability to work a flexible schedule including evenings, weekends, and holidays.