Beauty Retail Team Lead — Customer Experience

Atrium; Chicago (IL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Atrium Care Package

Healthcare plans

Discount programs

Paid time off

Job summary

Atrium is seeking an Assistant Store Manager in the Chicago area to help lead daily store operations, support and develop the retail team, and ensure an exceptional experience for every customer.

The ideal candidate is a strong people leader with a customer-first, solutions-oriented approach, experienced in a sales-driven environment, and capable of coaching and motivating staff. This temporary role offers potential for continued opportunities as new stores open.

Qualifications

• Previous supervisory or leadership experience in retail or hospitality.
• Strong leadership, communication, and interpersonal skills.
• Experience working in a sales-driven environment.
• Customer-focused mindset with strong service skills.
• Ability to coach, motivate, and develop a team.

Responsibilities

• Lead and support the retail team in achieving sales and customer experience goals.
• Create a welcoming, personalized experience for customers and proactively address their needs.
• Coach, mentor, and motivate team members to support individual and team performance.
• Foster a positive, collaborative team culture and address challenges or conflicts effectively.

Skills

Leadership

Communication

Customer Service

Coaching

Education

High school diploma or equivalent

Tools

Retail systems

POS systems

Job description

Atrium is seeking an Assistant Store Manager in the Chicago area to help lead daily store operations, support and develop the retail team, and ensure an exceptional experience for every customer.

The ideal candidate is a strong people leader with a customer-first, solutions-oriented approach, experienced in a sales-driven environment, and capable of coaching and motivating staff. This temporary role offers potential for continued opportunities as new stores open.