Beauty Retail Sales & Service Leader

Sephora USA, Inc; Westlake (OH); Presencial; USD 33.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Inclusive culture

Descripción de la vacante

Sephora USA, Inc. is hiring a Sales and Service Leader at the OH-Crocker Park location in Westlake, OH. You will lead by example, coach teams, and elevate client experiences to exceed store goals.

Responsibilities include coaching for growth, training on service excellence and loyalty programs, and managing daily store operations while upholding Sephora standards in a fast-paced environment.

Formación

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsabilidades

• Lead and inspire: coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance: contribute to overall store success through client engagement, product knowledge, and personalized recommendations.
• Coach for growth: provide ongoing feedback and development to elevate team performance.
• Train and develop: support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations: assist with inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamwork: promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: follow company policies and ensure a safe, enjoyable shopping experience.

Conocimientos

Leadership

Sales

Client service

Communication

Coaching

Training

Team motivation

Descripción del empleo

Sephora USA, Inc. is hiring a Sales and Service Leader at the OH-Crocker Park location in Westlake, OH. You will lead by example, coach teams, and elevate client experiences to exceed store goals.

Responsibilities include coaching for growth, training on service excellence and loyalty programs, and managing daily store operations while upholding Sephora standards in a fast-paced environment.